HR Business Partner

TVS Credit Services Ltd; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

TVS Credit Services Ltd. is seeking an experienced HRBP to drive HR processes and engagement across the Bengaluru region.

The role focuses on manpower planning, internal hiring, retention strategies, and resolving employee queries, with collaboration across training and development to bridge skill gaps. The ideal candidate will have 8-12 years in HRBP within Banking/NBFC, strong relationship-building skills, and fluency in Hindi.

Qualifications

• 8-12 years of HRBP experience in Banking/NBFC.
• Ability to motivate, influence and persuade at all levels of the organization.
• Ability to develop strong, respectful relationships, to inspire confidence and to build trust.
• Able to network effectively and build constructive working relationships across the company.
• Excellent organizational planning and execution skills.
• Proficient in Hindi mandatory.
• Excellent written and verbal communication.
• Good people management skills.

Responsibilities

• Drive internal hiring through internal job postings (IJPs).
• Engage with employees to ensure retention and productivity.
• Proactively manage attrition by analyzing trends and implementing targeted retention and engagement initiatives.
• Create and maintain the organizational organogram and manpower plan for different departments.
• Lead GPTW certification participation and strategies to improve Trust Index scores.
• Resolve employee queries and HR operational issues within timelines.
• Coordinate with training and development to identify skill gaps and training interventions.
• Design and execute employee engagement plans for various functions.
• Publish periodic reports on management and ensure a healthy, competitive work environment.
• Drive performance management to promote high performance culture.

Skills

Leadership

People management

Stakeholder management

Strategic influence

Communication

Organizational planning

Hindi proficiency

Job description

Job Purpose:

The role is responsible to ensure smooth execution of HR processes & systems within the defined process & TAT resulting in delighted engaged and productive employees across the assigned region. Also, responsible to meet manpower requirement and provide all HR administrative support to new joiners as well as existing employees at the regions.

Key Responsibilities:

• Drive internal hiring through (IJPs) internal job postings
• Engage with employees to ensure retention & productivity
• Proactively manage attrition by analyzing trends and implementing targeted retention and engagement initiatives
• Create and maintain the organizational organogram and manpower plan for different business-critical departments
• Lead the department's participation in the Great Place to Work (GPTW) certification, implementing specific strategies to improve Trust Index scores
• Resolve all employee queries and HR operational issues accurately and within stipulated timelines
• Close coordination with training & development team to identify specific skill gaps in individual employees and look at appropriate training interventions to remove those gaps
• Design and execute employee engagement plan for various functions depending upon their unique engagement needs
• Publish periodic reports on management and ensure healthy and competitive work environment
• Drive performance management of employees by promoting high performance culture

Job Requirements:

• 8-12 years of experience in HRBP role preferably from Banking / NBFC
• Ability to motivate, influence and persuade at all levels of the organization
• Ability to develop strong, respectful relationships, to inspire confidence and to build trust
• Able to network effectively and build constructive working relationships across the company
• Excellent organizational planning and execution skills
• Proficient in Hindi mandatory
• Excellent written and verbal communication
• Good people management skills