HP Technical Support Executive (International Voice Process)

JoulestoWatts

Bengaluru

Hybrid

INR 442,000 - 598,000

Full time

7 days ago

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Job summary

HP is seeking a Technical Support Executive International Voice Process in Bengaluru. You will assist international customers by diagnosing hardware and software issues, guiding them through solutions, and delivering a high-quality voice support experience.

The role requires a graduate, strong English communication, and solid knowledge of computer hardware, Windows OS, networking, printers, and basic troubleshooting.

Qualifications

Graduate in any discipline.
Experience in technical support / international voice process / customer support preferred.
Good knowledge of computer hardware, Windows OS, networking, printers, and basic troubleshooting.
Excellent English communication skills, both verbal and written.
Strong troubleshooting and problem-solving ability.
Good customer-handling skills.
Comfortable working in rotational shifts.

Responsibilities

Troubleshoot hardware and software issues for HP products.
Guide customers through solutions and ensure a high-quality experience over voice support.
Document steps and resolutions for future reference.

Skills

Technical support

International voice process

Customer support

Computer hardware

Windows OS

Networking

Printers

Basic troubleshooting

English communication

Troubleshooting

Customer handling

Rotational shifts

Education

Graduate in any discipline

Job description

Role Overview

We are looking for a Technical Support Executive to provide technical assistance to international customers for HP products. The role involves troubleshooting hardware/software issues, guiding customers through solutions, and ensuring a high-quality customer experience over voice support.

Required Skills & Qualifications

Graduate in any discipline.
Experience in technical support / international voice process / customer support preferred.
Good knowledge of computer hardware, Windows OS, networking, printers, and basic troubleshooting.
Excellent English communication skills, both verbal and written.
Strong troubleshooting and problem-solving ability.
Good customer-handling skills.
Comfortable working in rotational shifts.

Job Details

Company: HP
Role: Technical Support Executive International Voice Process
CTC: 5.2 LPA
Work Days: 5 Days a Week
Shift: Rotational Shifts
Transportation: 2-Way Cab Facility
Joining: Immediate Joiners Preferred