Housekeeping Executive

Hilton Hotels; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Hilton Hotels in Bengaluru is seeking a Public Area Supervisor / Team Leader to oversee the cleanliness and maintenance of all public areas, ensuring the highest standards of presentation and guest comfort.

You will lead housekeeping staff, conduct regular quality inspections, manage supplies, handle guest requests with professionalism, train team members, and collaborate with other departments to ensure smooth operations and outstanding service.

Qualifications

• Proven experience in housekeeping or hospitality management.
• Strong team management skills.
• Excellent attention to detail and organizational abilities.
• Effective communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Understanding of housekeeping procedures and standards.

Responsibilities

• Lead and motivate housekeeping staff to maintain high standards of cleanliness and efficiency.
• Conduct regular inspections of rooms and public areas to ensure hotel standards are met.
• Monitor and manage cleaning supplies and equipment.
• Address and resolve housekeeping-related guest requests and complaints professionally.
• Train staff and support ongoing skill development.
• Coordinate with other departments to ensure smooth operations and guest satisfaction.
• Maintain accurate records of housekeeping activities and guest feedback; prepare status reports for the Executive Housekeeper.

Skills

Team leadership

Quality control

Inventory management

Guest relations

Training development

Collaboration

Reporting

Communication skills

Attention to detail

Organizational skills

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone s day. When you join our Hotels team, that s exactly what you ll do every time you come to work! You are responsible for overseeing the cleanliness and maintenance of all public areas within the hotel, and meeting the highest standards of cleanliness and presentation. As a Public Area Supervisor / Team Leader , you re not just supervising the cleanliness and upkeep of the hotel s public spaces - you re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven experience in housekeeping or hospitality management.
• Strong team management skills.
• Excellent attention to detail and organizational abilities.
• Effective communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Understanding of housekeeping procedures and standards.

Here s what you ll do during a typical day:

• Team Leadership: Lead and motivate housekeeping staff to maintain high standards of cleanliness and efficiency.
• Quality Control: Conduct regular inspections of rooms and public areas to ensure hotel standards are met.
• Inventory Management: Monitor and manage cleaning supplies and equipment.
• Guest Relations: Address and resolve housekeeping-related guest requests and complaints professionally.
• Training Development: Train staff and support ongoing skill development.
• Collaboration: Coordinate with other departments to ensure smooth operations and guest satisfaction.
• Reporting: Maintain accurate records of housekeeping activities, performance metrics, and guest feedback. Prepare and submit reports on the status of public areas to the Executive Housekeeper.