Housekeeping Executive

Jones Lang LaSalle, Inc.; Gurugram District, Kolkata District; On-site; INR 350,000 - 550,000; Full time

Job summary

Jones Lang LaSalle, Inc. is hiring a Housekeeping Executive in Gurugram, Haryana, India. The role involves ensuring quality housekeeping services, coordinating with site vendors, and supporting the Property Manager on projects.

You will prepare reports, conduct site rounds, and mentor staff to maintain standards and cost-effective operations. The ideal candidate holds a hotel management/hospitality degree with 5-7 years of experience, strong communication skills, and a good understanding of

Qualifications

• You will have a Degree / Diploma in hotel management / hospitality with minimum 5-7 years of work experience, Effective communication skills and knowledge of processes for providing customer service would be an added advantage.

Responsibilities

• Taking daily property rounds, coordinating with the team to close any matters related to cleaning.
• Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client.
• Schedule weekly vendor meetings to discuss on daily issues if any.
• Managing landscaping and gardening.

Skills

Analytical thinking

Effective communication

Customer service knowledge

Education

Degree / Diploma in hotel management / hospitality

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Housekeeping Executive

Property and Asset Management

What this job involves

You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, façade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables:

• Taking daily property rounds, coordinating with the team to close any matters related to cleaning.
• Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client.
• Schedule weekly vendor meetings to discuss on daily issues if any.
• Maintaining / preparing monthly attendance summary record for salary.
• Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be.
• Developing and mentoring new and subordinate vendor staff
• Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services.
• Assisting in preparing and developing the documentation of standard policies and procedures
• Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams.
• Manage landscaping and gardening.
• Regularly brief all staff regarding their duties, designated areas of work and special instructions if any.
• Prepare and implement various checklists, at the frequency instructed in the suggested formats.
• Ensure the housekeeping staff is well groomed.
• Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity.
• Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner.
• Take feedback - customer needs assessment and evaluation of customer satisfaction levels.

Sound like you? Here is what we’re looking for:

Being Analytical and Meticulous

You must pay attention to detail and have excellent problem-solving skills. You will be maintaining, supporting and validating the performance of subordinate staff. You will demonstrate the ability to manage others and communicate information effectively with the internal and external customers.

Qualifications

You will have a Degree / Diploma in hotel management / hospitality with minimum 5-7 years of work experience, Effective communication skills and knowledge of processes for providing customer service would be an added advantage.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Gurugram, HR

Scheduled Weekly Hours: 48

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. I want to work for JLL.