Facility Executive- Soft Services

Jones Lang LaSalle, Inc.; Pune District; On-site; INR 600,000 - 1,100,000; Full time

Job summary

Jones Lang LaSalle, Inc. in Pune is seeking a Soft Service Executive - Facilities to oversee housekeeping operations, supervise staff, and coordinate vendors. This role ensures cleanliness, safety, and cost-effective facility management in a corporate environment.

The position requires a bachelor's degree in a related field and 3-5 years of housekeeping management experience, with strong knowledge of cleaning products and safety standards. Flexibility to work outside regular hours is expected.

Qualifications

• Bachelor's degree in Facility Management, Hospitality, Business Administration, or related field, or equivalent combination of education and experience.
• Minimum 3-5 years of housekeeping management experience in commercial facilities, corporate offices, or hospitality environments.
• Proven track record of managing teams and delivering high-quality housekeeping services.
• Strong knowledge of cleaning chemicals, equipment, and best practices.
• Understanding of health and safety regulations related to housekeeping operations.
• Proficiency in Microsoft Office Suite and facility management software.

Responsibilities

• Oversee daily housekeeping operations across all facility areas including offices, restrooms, common areas, conference rooms, and exterior spaces.
• Develop work schedules ensuring adequate coverage across all shifts and facility areas; conduct team meetings and provide feedback.
• Manage relationships with third-party housekeeping providers; monitor procurement of supplies and equipment.
• Implement quality control systems and ensure OSHA health and safety compliance; maintain MSDS for cleaning chemicals.
• Develop and manage the housekeeping budget; analyze costs and identify cost-saving opportunities.
• Coordinate emergency cleaning, special events, and facility improvement projects; support incident response.

Skills

Strong leadership

Time management

Communication skills

Problem solving

Budget management

Customer service

Flexibility

Education

Bachelor's degree in Facility Management, Hospitality, Business Administration, or related field

Tools

Microsoft Office Suite

Facility management software

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Soft Service Executive - Facilities

Position Overview

The Housekeeping Executive is responsible for overseeing and managing all housekeeping operations within the facility to ensure the highest standards of cleanliness, hygiene, and presentation. This role involves supervising housekeeping staff, coordinating cleaning schedules, managing vendor relationships, and ensuring compliance with health and safety regulations while maintaining cost-effective operations.

Key Responsibilities

Operational Management

Oversee daily housekeeping operations across all facility areas including offices, restrooms, common areas, conference rooms, and exterior spaces. Develop and implement efficient cleaning schedules and Standard Operating Procedures (SOPs) to maintain consistent quality standards. Conduct regular inspections to ensure compliance with cleanliness standards and identify areas requiring attention or improvement. Coordinate deep cleaning activities, specialized cleaning projects, and periodic maintenance tasks.

Team Leadership and Supervision

Supervise and manage housekeeping staff, providing clear direction, training, and performance feedback. Develop work schedules ensuring adequate coverage across all shifts and facility areas. Conduct regular team meetings to communicate expectations, address concerns, and promote continuous improvement. Monitor staff productivity and performance, implementing corrective actions when necessary.

Vendor and Inventory Management

Manage relationships with third-party housekeeping service providers, ensuring contract compliance and service quality. Monitor inventory levels of cleaning supplies, equipment, and materials, coordinating timely procurement. Evaluate and recommend cleaning products and equipment that balance effectiveness, safety, and cost-efficiency. Negotiate contracts and pricing with suppliers to optimize operational costs.

Quality Assurance and Compliance

Implement and maintain quality control systems including inspection checklists and audit procedures. Ensure compliance with health, safety, and environmental regulations including OSHA standards and local requirements. Maintain Material Safety Data Sheets (MSDS) for all cleaning chemicals and ensure proper handling protocols. Address complaints and service requests promptly, implementing corrective measures to prevent recurrence.

Budget and Cost Management

Develop and manage the housekeeping department budget, tracking expenses and identifying cost‑saving opportunities. Prepare regular reports on operational costs, staffing levels, and service metrics. Analyze consumption patterns and implement initiatives to reduce waste and improve efficiency.

Emergency Response and Special Projects

Respond to emergency cleaning situations including spills, accidents, or unexpected events requiring immediate attention. Coordinate housekeeping support for special events, conferences, or facility activities. Participate in facility improvement projects, providing input on housekeeping requirements and standards.

Qualifications

Required

Bachelor's degree in Facility Management, Hospitality, Business Administration, or related field, or equivalent combination of education and experience. Minimum 3-5 years of housekeeping management experience in commercial facilities, corporate offices, or hospitality environments. Proven track record of managing teams and delivering high-quality housekeeping services. Strong knowledge of cleaning chemicals, equipment, and best practices. Understanding of health and safety regulations related to housekeeping operations. Proficiency in Microsoft Office Suite and facility management software.

Preferred

Professional certification in Facility Management (CFM, FMP) or related credentials. Experience with green cleaning practices and sustainability initiatives. Knowledge of LEED or other green building standards. Experience managing vendor relationships and contract negotiations. Six Sigma or Lean management training.

Essential Skills and Competencies

Strong leadership and team management abilities with the capacity to motivate and develop staff. Excellent organizational and time management skills with ability to prioritize competing demands. Detail-oriented approach with commitment to maintaining high standards. Strong communication skills, both written and verbal, for interacting with staff, vendors, and facility occupants. Problem-solving mindset with ability to address issues proactively. Customer service orientation with focus on occupant satisfaction. Budget management and cost control capabilities. Ability to work flexible hours including occasional evenings or weekends as needed.

Physical Requirements

Ability to walk and stand for extended periods during facility inspections. Capability to lift up to 25 pounds occasionally. Ability to climb stairs and access all facility areas for inspection purposes. Comfortable working in various environmental conditions including temperature variations.

Working Conditions

This position operates in a professional office facility environment with regular inspections throughout all building areas. The role requires flexibility to respond to urgent situations and may occasionally require work outside standard business hours to address emergency situations or support special events.

Location

On-site –Pune, MH

Scheduled Weekly Hours

48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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