Housekeeping Executive

Jones Lang Lasalle Property Consultants India Pvt Ltd; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Jones Lang Lasalle Property Consultants India Pvt Ltd in Gurugram is seeking a Housekeeping Executive to oversee daily housekeeping operations and coordinate with site vendors. The role focuses on maintaining quality standards, managing schedules, and ensuring client satisfaction.

The ideal candidate has a hotel management background with 5–7 years of experience, strong communication, analytical thinking, and attention to detail. On-site work with 48-hour weekly schedule.

Qualifications

• Degree / Diploma in hotel management / hospitality with minimum 5-7 years of work experience.
• Effective communication skills and knowledge of processes for providing customer service would be an added advantage.

Responsibilities

• Provide good housekeeping services and coordinate with site vendors for landscaping, pest control, cleaning, and related tasks.
• Assist Team Manager / Property Manager with assigned projects and provide backup as required.
• Take daily property rounds and close matters related to cleaning with the team.
• Maintain daily/monthly reports (DMR/MMR) and share with Property Manager and client.
• Schedule weekly vendor meetings to discuss daily issues and maintain attendance summaries for salary.
• Ensure staff are well groomed and trained; monitor cleaning standards and surfaces longevity.
• Prepare checklists and ensure adherence to standard policies and procedures.

Skills

Analytical

Attention to detail

Communication skills

Education

Degree / Diploma in hotel management / hospitality

Job description

Housekeeping Executive

Housekeeping Executive JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Housekeeping Executive Property and Asset Management

What this job involves

You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, façade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required.

Following would be your site deliverables:

• Taking daily property rounds, coordinating with the team to close any matters related to cleaning.
• Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client.
• Schedule weekly vendor meetings to discuss on daily issues if any.
• Maintaining / preparing monthly attendance summary record for salary.
• Making sure that all customer queries are well-investigated and resolved.
• Escalating queries to appropriate supervisors if need be.
• Developing and mentoring new and subordinate vendor staff
• Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services.
• Assisting in preparing and developing the documentation of standard policies and procedures Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams.
• Manage landscaping and gardening.
• Regularly brief all staff regarding their duties, designated areas of work and special instructions if any.
• Prepare and implement various checklists, at the frequency instructed in the suggested formats.
• Ensure the housekeeping staff is well groomed.
• Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity.
• Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner.
• Take feedback - customer needs assessment and evaluation of customer satisfaction levels.

Sound like you? Here is what we’re looking for:

Being Analytical and Meticulous You must pay attention to detail and have excellent problem-solving skills. You will be maintaining, supporting and validating the performance of subordinate staff. You will demonstrate the ability to manage others and communicate information effectively with the internal and external customers.

Qualifications

You will have a Degree / Diploma in hotel management / hospitality with minimum 5-7 years of work experience, Effective communication skills and knowledge of processes for providing customer service would be an added advantage.

What we can do for you

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Gurugram, HR

Scheduled Weekly Hours: 48

Job Tags:

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