Estate Manager - Property and Facility Operations

Jones Lang Lasalle Property Consultants India Pvt Ltd; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Jones Lang LaSalle Property Consultants India Pvt Ltd in Bengaluru is seeking an Estate Manager to oversee the full spectrum of Property Management Services at Ecoworld Building 5. You will drive efficient operations by leveraging technology, manage budgets, and coordinate with vendors and client SPOCs to ensure service excellence.

The role involves manpower planning, daily site rounds, risk assessments, and ensuring health and life safety compliance across the site.

Qualifications

• Experience in property management and facilities operations.
• Budgeting controls and cost sheet submission processes.
• Ability to manage vendor quotations and invoices.
• Experience with SLA/KPI monitoring and performance reporting.
• Strong health and safety compliance understanding.

Responsibilities

• Oversee the entire bouquet of Property Management Services at the site.
• Formulate budgeting controls and monitor SLA/KPI for JLL and outsourced agencies.
• Maintain SLA adherence and developer performance dashboards.
• Ensure timely renewal of agreements, invoicing and payment follow-ups.
• Manage vendor quotations, invoices, and cost sheet submissions.
• Plan manpower and support hiring processes for the site.
• Conduct daily site rounds to ensure maintenance of facilities and services.

Skills

Manpower planning

Budgeting

Vendor management

SLA & KPI

Reporting

Health & Safety

Communication

Job description

Position: Estate Manager Business: Property and Asset Management, Ecoworld Building 5, bangalore

What this job involves

Your role will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology.

• Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required.
• Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
• Maintaining service level agreements and keeping performance indicator scores above excellence.
• Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
• Overseeing all vendor quotations and invoices.
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
• Ensuring Accuracy of billing information.
• Manpower planning for the site (playing a major role in their hiring process etc.)
• Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out.
• Ensure proper teamwork for all the facilities.
• Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management.
• Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated.
• Dealing with occupants’ queries in verbal/ written form.
• Ensuring robust complaint management process is in place and is followed meticulously.
• Communicating and circulating information to occupants’ authorities on operational complications.
• Ensuring health and life safety regulations/ manuals are adhered on site.
• All risk assessment recommendations are implemented and enforced for compliances.
• Creating business continuity plans.
• Resolving emergency maintenance matters with urgency.
• Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property.
• Creating and submitting the daily management report (DMR) and the monthly management reports (MMR).
• Coordinate and maintain the as-built drawing and transition document library.
• Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
• Facilitate the services under the Slogan “No Safety No Work”.

Location: On-site –Bengaluru, KA Scheduled Weekly Hours: 48

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