Facilities Services Coordinator

Jones Lang Lasalle Property Consultants India Pvt Ltd; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Benefits offered by this job

Total Rewards Program

Competitive pay and benefits

Job summary

Jones Lang LaSalle Property Consultants India Pvt Ltd seeks a Facilities Services Coordinator to join our Bengaluru on-site team. You will support facility operations, coordinate housekeeping, and manage vendor interactions while ensuring safety procedures are followed and service levels are met.

The role involves admin support, reporting, and collaboration with clients and suppliers at a leading global technology company in India. Schedule: 48 hours per week, on-site location in Bengaluru.

Qualifications

• Passion for service and customer care.
• Experience in facilities, property management, hospitality or related fields.
• Understanding of local occupational health and safety requirements and vendor management.
• Knowledge of various property systems and facilities operations.
• Willingness to collaborate and learn in a fast paced environment.

Responsibilities

• Provide onsite support as Site Manager’s trusted right hand.
• Lend a hand with admin tasks, front desk duties, basic housekeeping and appointment coordination.
• Monitor housekeeping activities and ensure timely service delivery.
• Prepare daily/weekly/monthly facility reports and interact with vendors.
• Ensure compliance with safety procedures and service level agreements.

Skills

Passion for service

Facilities management

Vendor management

Health & safety knowledge

Property systems knowledge

Job description

Facilities Services Coordinator

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Coordinator - Operations Integrated Facilities Management – Leading Global Technology company (India) Here in India, we manage over 6.5 mn square feet of space across 21 offices. Our client’s mission "to organize the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars. The Asia Pacific region is an important part of our client’s success: occupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enables their business to thrive. Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow! The JLL account team has developed a unique culture, drawing and adapting from JLL and our client’s way of working and thinking.

What this job involves

Providing onsite support You will be the Site Manager’s trusted right hand on all facilities-related activities. You’ll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Where can processes be improved? How can we save costs? These are questions that will be at the forefront of the team’s thinking. You, too, will always have an eye on this, contributing suggestions as they arise. You’ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. You’ll need to ensure we hit key performance indicators and meet our service level agreements.

Key aspects

• Monitoring of Housekeeping related activities
• Arrangement of all consumables and supplies for Client / any visits
• Preparing the Daily/Weekly and Monthly reports
• Interacting with the service & supply vendors.
• Undertake daily facility rounds and find out snags and raising proactive tickets for the same
• Effectively manage service provider teams to ensure an on time deliverable system.
• Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards.

Client/Stakeholder Management

Proactively engage stakeholders to ensure that on site client’s expectations are met through high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organisation Proactively understand the customers/ employees needs and act on them before being requested Maintain high standards of housekeeping of facility

Finance Management

Accurate billing and invoicing Adherence to the monthly forecast Invoice management.

Procurement & Vendor Management

Work on getting quotations as per site need Sharing indents for monthly material supply Zero stock out of situation

Other Key Activities

Collecting all documents from the vendor for compliance audit Developing interesting & fun user engagement activities Signage / Poster making for site awareness. Managing ad hoc vendors. Meeting the clients’ facilities needs

At JLL, we put client satisfaction at the front and centre of everything we do.

If you share our values, we will be more than happy to work with you.

In this role, you’ll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements such as follows

Ensure messaging is consistent and in line with requests received from the user. Respond to user inquiries and concerns promptly and with courtesy and enthusiasm. Build relationships by engaging clients in genuine, personable conversations. Create WOW experiences by anticipating client needs and seizing the moment; acting on them before being requested.

Making everyone safe and risk-free

Do you value workplace safety? If so, you’ll be a perfect fit for the job. In this role, you will ensure everyone’s health and safety by keeping safe workplace procedures in place and order. You’ll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. You’ll also be expected to follow escalation and incident reporting procedures and comply with the firm’s guidelines and strategies.

Qualifications & Requirements

• Passion for service
• Do you have a prior experience in facilities, property management, hospitality or other related fields?
• Do you have an understanding of local occupational health and safety requirements, critical facilities and vendor management?
• Are you knowledgeable in various property systems?
• You are what we’re looking for!

Team player

JLL’s unmatched excellence is only made possible by team work—a core value we want you to possess. As the Facilities Coordinator, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures.

Client focused enthusiast

It is important that you can easily interact with the general client staff and vendors to deliver efficient services. We’ll also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent communicator who always faces customers with a smile , even when times get rough occasionally.

What we can do for you

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location

On-site –Bengaluru, KA

Scheduled Weekly Hours

48

Equal Opportunity Employer

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page