Housekeeping Executive

ibis, ibis Styles, ibis budget; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Accor network in Chennai, India is seeking a highly organized Housekeeping Executive to lead the department, maintain the highest standards of cleanliness and guest satisfaction, and drive efficient operations. You will manage a team, implement procedures, control costs, conduct inspections, collaborate with other departments, and ensure compliance with health and safety regulations.

Knowledge of Tamil is a plus; English proficiency is required.

Qualifications

• Bachelor's degree in Hospitality Management or related field preferred.
• Certification in Housekeeping Management preferred.
• 3–5 years of experience in housekeeping management in a hotel or similar setting.
• Strong leadership skills with ability to motivate a diverse team.
• Knowledge of cleaning products, equipment and best practices in hospitality.

Responsibilities

• Lead and manage the housekeeping team, including training, scheduling, and performance evaluations.
• Develop and implement housekeeping procedures and quality control measures.
• Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels.
• Create and oversee departmental budgets, focusing on cost control and efficiency.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces.
• Collaborate with other departments to ensure seamless guest experiences.
• Address and resolve guest complaints professionally.
• Ensure health, safety and hygiene standards compliance.
• Implement environmentally friendly practices in housekeeping operations.
• Stay updated on industry trends and innovations in housekeeping techniques and equipment.

Skills

People management

Budgeting

Cost control

Communication skills

Attention to detail

Health & safety

English proficiency

Tamil language

Education

Bachelor's in Hospitality Management

Housekeeping Management Certification

Tools

Hospitality management software

MS Office

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking a highly organized and efficient Housekeeping Executive to join our team in Chennai, India. As a key member of our hospitality management team, you will oversee all aspects of housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction in our establishment.

• Lead and manage the housekeeping team, including training, scheduling, and performance evaluations
• Develop and implement housekeeping procedures and quality control measures
• Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels
• Create and oversee departmental budgets, focusing on cost control and efficiency
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces
• Collaborate with other departments to ensure seamless guest experiences
• Address and resolve guest complaints and concerns promptly and professionally
• Ensure compliance with health, safety, and hygiene standards
• Implement environmentally friendly practices in housekeeping operations
• Stay updated on industry trends and innovations in housekeeping techniques and equipment

Qualifications

• Bachelor's degree in Hospitality Management or related field (preferred)
• Certification in Housekeeping Management (preferred)
• Minimum 3-5 years of experience in housekeeping management, preferably in a hotel or similar setting
• Proven leadership skills with the ability to motivate and manage a diverse team
• Strong knowledge of cleaning products, equipment, and best practices in the hospitality industry
• Proficiency in hospitality management software and MS Office suite
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• In-depth understanding of health, safety, and hygiene regulations
• Experience in budget management and cost control
• Ability to work flexible hours, including weekends and holidays
• Physical stamina to perform occasional housekeeping tasks when necessary
• Familiarity with local hospitality standards and regulations in Chennai, India
• Ability to communicate effectively in English; knowledge of Tamil is a plus