AM- Housekeeping

SmartRecruiters, Inc.; Karnataka; On-site; INR 400,000 - 520,000; Full time

Job summary

Accor invites applications for an experienced Assistant Manager for Housekeeping to lead daily operations in Mysuru. You will supervise staff, ensure top cleanliness standards, and implement safety and efficiency measures while maintaining guest satisfaction.

You will train and mentor team members, manage inventories, and coordinate with other departments on special cleaning projects. The role requires strong leadership, communication, and adherence to health and safety regulations.

Qualifications

• 3–5 years of experience in housekeeping operations, with at least 2 years in a supervisory role.
• Strong knowledge of cleaning standards, protocols and best practices in hospitality or facilities management.
• Proven ability to lead, motivate, and manage a diverse team effectively.
• Excellent organizational and time management skills with the ability to prioritize multiple tasks.
• Proficiency in inventory management and basic budget tracking.
• Strong communication and interpersonal skills, professional interaction with staff and clients.
• Solid understanding of health, safety, and sanitation compliance requirements.
• Familiarity with housekeeping management software or scheduling systems (preferred).
• Experience in staff training and performance management (preferred).
• Customer service orientation and commitment to excellence

Responsibilities

• Supervise, schedule, and coordinate housekeeping staff to ensure optimal coverage and productivity across all shifts.
• Conduct regular quality inspections and audits to verify cleaning standards and protocols are met.
• Train, mentor, and develop housekeeping team members on cleaning techniques, safety procedures, and customer service excellence.
• Manage inventory levels of cleaning supplies and equipment, ensuring adequate stock while controlling costs.
• Address and resolve guest or client concerns related to housekeeping services in a professional and timely manner.
• Maintain accurate records, reports, and documentation related to staff performance, inventory, and maintenance issues.
• Ensure compliance with health, safety, and sanitation regulations and company policies.
• Collaborate with other departments to coordinate special cleaning projects and facility maintenance needs.
• Identify opportunities for process improvements and implement solutions to enhance operational efficiency.
• Conduct performance reviews and provide constructive feedback to team members

Skills

Team leadership

Organizational skills

Inventory management

Communication skills

Health & safety compliance

Customer service orientation

Tools

Scheduling software

Job description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist®.

Job Description

We are seeking an experienced and detail-oriented Assistant Manager for Housekeeping to join our team in Mysuru, India. In this role, you will oversee daily housekeeping operations, lead and mentor a team of housekeeping staff, and ensure that all facilities maintain the highest standards of cleanliness and organization. You will be instrumental in delivering exceptional service while maintaining operational efficiency and compliance with health and safety regulations.

• Supervise, schedule, and coordinate housekeeping staff to ensure optimal coverage and productivity across all shifts
• Conduct regular quality inspections and audits to verify that cleaning standards and protocols are consistently met
• Train, mentor, and develop housekeeping team members on proper cleaning techniques, safety procedures, and customer service excellence
• Manage inventory levels of cleaning supplies and equipment, ensuring adequate stock while controlling costs
• Address and resolve guest or client concerns related to housekeeping services in a professional and timely manner
• Maintain accurate records, reports, and documentation related to staff performance, inventory, and maintenance issues
• Ensure compliance with health, safety, and sanitation regulations and company policies
• Collaborate with other departments to coordinate special cleaning projects and facility maintenance needs
• Identify opportunities for process improvements and implement solutions to enhance operational efficiency
• Conduct performance reviews and provide constructive feedback to team members

Qualifications

• Minimum 3-5 years of experience in housekeeping operations or facility management, with at least 2 years in a supervisory or management capacity
• Strong knowledge of cleaning standards, protocols, and best practices in hospitality or facility management
• Proven ability to lead, motivate, and manage a diverse team effectively
• Excellent organizational and time management skills with the ability to prioritize multiple tasks
• Proficiency in inventory management and basic budget tracking
• Strong communication and interpersonal skills with the ability to interact professionally with staff and clients
• Solid understanding of health, safety, and sanitation compliance requirements
• Problem-solving abilities and attention to detail
• Familiarity with housekeeping management software or scheduling systems (preferred)
• Experience in staff training and performance management (preferred)
• Customer service orientation and commitment to excellence