Housekeeping Executive

AccorHotel; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Accor in Chennai, India, is seeking a highly organized Housekeeping Executive to lead our housekeeping operations, ensuring top-tier cleanliness and guest satisfaction.

You will manage a team, implement procedures, control budgets, inspect rooms and public areas, and collaborate with other departments to deliver seamless guest experiences.

Qualifications

• Bachelor’s degree in Hospitality Management preferred.
• Certification in Housekeeping Management preferred.
• 3–5 years in housekeeping management in hotel settings.
• Strong leadership and team-management abilities.
• Knowledge of health, safety and hygiene standards.

Responsibilities

• Lead and manage the housekeeping team, including training and scheduling.
• Develop and implement housekeeping procedures and quality control.
• Manage inventory of cleaning supplies and equipment.
• Create and oversee departmental budgets with cost control.
• Conduct regular inspections of guest rooms and public areas.
• Ensure compliance with health, safety, and hygiene standards.
• Collaborate with departments to ensure seamless guest experiences.
• Address and resolve guest complaints professionally.
• Implement environmentally friendly housekeeping practices.
• Stay updated on trends in housekeeping techniques.

Skills

Leadership

Communication

Problem-solving

Attention to detail

Team management

MS Office

Hospitality software

Education

Bachelor's in Hospitality Management

Housekeeping Management Certification

Tools

Hospitality management software

MS Office Suite

Job description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

We are seeking a highly organized and efficient Housekeeping Executive to join our team in Chennai, India. As a key member of our hospitality management team, you will oversee all aspects of housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction in our establishment.

• Lead and manage the housekeeping team, including training, scheduling, and performance evaluations
• Develop and implement housekeeping procedures and quality control measures
• Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels
• Create and oversee departmental budgets, focusing on cost control and efficiency
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces
• Collaborate with other departments to ensure seamless guest experiences
• Address and resolve guest complaints and concerns promptly and professionally
• Ensure compliance with health, safety, and hygiene standards
• Implement environmentally friendly practices in housekeeping operations
• Stay updated on industry trends and innovations in housekeeping techniques and equipment

• Bachelor's degree in Hospitality Management or related field (preferred)
• Certification in Housekeeping Management (preferred)
• Minimum 3-5 years of experience in housekeeping management, preferably in a hotel or similar setting
• Proven leadership skills with the ability to motivate and manage a diverse team
• Strong knowledge of cleaning products, equipment, and best practices in the hospitality industry
• Proficiency in hospitality management software and MS Office suite
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• In-depth understanding of health, safety, and hygiene regulations
• Experience in budget management and cost control
• Ability to work flexible hours, including weekends and holidays
• Physical stamina to perform occasional housekeeping tasks when necessary
• Familiarity with local hospitality standards and regulations in Chennai, India
• Ability to communicate effectively in English; knowledge of Tamil is a plus