Housekeeping Desk Coordinator

Hinduja Hospital; Mumbai; On-site; INR 201,000 - 335,000; Full time

Job summary

Hinduja Hospital seeks a diligent Housekeeping Coordinator to oversee daily operations, staff allocation, and inter-department communication. The role involves handling patient/relative requests, maintaining logs, and ensuring accurate records.

You will prioritize VIP room readiness, respond to inquiries, and support the Executive Housekeeper with administrative tasks, contributing to a smooth hospital environment.

Qualifications

• Coordinate daily housekeeping operations and staff assignment.
• Receive and dispatch patient/relative requests (e.g. toiletries, water).
• Maintain communication between housekeeping, admissions-billing, engineering and other departments.
• Prepare daily housekeeping log sheets for sharing with HOD.
• Answer telephone calls and respond to patient/relative and staff inquiries professionally.
• Track room cleaning progress and prioritize VIP arrival and discharge rooms.
• Ensure housekeeping records are accurate and up to date.
• Assist the executive Housekeeper with administrative tasks.

Responsibilities

• Coordinate daily housekeeping operations and staff assignment.
• Receive and dispatch patient/relative requests (toiletries, water, etc.).
• Maintain inter-department communication (housekeeping, admissions/billing, engineering).
• Prepare and share the daily housekeeping log with the HOD.
• Answer calls and respond professionally to inquiries from patients and staff.
• Monitor room cleaning progress and prioritize VIP rooms.
• Keep housekeeping records accurate and up to date.
• Support executive Housekeeper with admin tasks.

Skills

Operations coordination

Staff coordination

Communication

Customer service

Record keeping

Administrative support

Job description

• Coordinate daily housekeeping operation and staff assignment
• Receive and dispatch Patient/Relative request (Toothpaste,Toothbrush,Slippers, Water ETC)
• Maintain comuunication between housekeeping ,Admission-Billing,Engineering and other department.
• Prepare Daily Housekeeping log sheet and shared with HOD
• Answer Telephone calls and respond to patient /Relatives and staff inquiries professionaly
• Track room cleaning progress and prioritize VIP arrival and discharge room
• Ensure Housekeeping records are accurate and up to date
• Assist the executive Housekeeper with administrative task