HOTEL MANAGEMENT Professional

MMC Consultancy; Kolkata District; On-site; INR 300,000 - 520,000; Full time

Job summary

MMC Consultancy is seeking an experienced hotel operations leader to oversee daily functioning across front desk, housekeeping, and food service in Kolkata. The role focuses on delivering exceptional guest experiences, improving occupancy and revenue, and ensuring profitable operations.

You will manage budgeting, forecasting, and financial reporting while mentoring staff to uphold service standards and efficiency.

Responsibilities

• Oversee daily hotel operations, including front desk, housekeeping, and food service.
• Develop and implement strategies to improve customer satisfaction and increase revenue.
• Manage budgets, forecasts, and financial reports to ensure profitability.
• Supervise and train staff members to achieve high performance standards.
• Coordinate with vendors, suppliers, and other stakeholders to ensure seamless operations.
• Conduct market research and analyze trends to stay competitive.

Job description

• Oversee daily hotel operations, including front desk, housekeeping, and food service.
• Develop and implement strategies to improve customer satisfaction and increase revenue.
• Manage budgets, forecasts, and financial reports to ensure profitability.
• Supervise and train staff members to achieve high performance standards.
• Coordinate with vendors, suppliers, and other stakeholders to ensure seamless operations.
• Conduct market research and analyze trends to stay competitive.