Duty Manager

Hyatt Regency; Mumbai; On-site; INR 700,000 - 1,500,000; Full time

Job summary

Hyatt Regency Mumbai is seeking a capable hotel operations leader to oversee daily functions across front desk, housekeeping, and food service. The role focuses on coordinating staff, delivering high-quality guest service, and aligning tasks with service standards.

You will analyze occupancy and revenue records, collaborate with departments, and ensure adherence to company policies. A track record in operations management and a guest-first mindset are essential for success.

Responsibilities

• Manage daily hotel operations across front desk, housekeeping, and food service.
• Supervise and coordinate staff activities to ensure high-quality guest service.
• Implement strategies to improve hotel performance and guest satisfaction.
• Maintain accurate records of occupancy and revenue.
• Collaborate with other departments to achieve business objectives.
• Ensure compliance with company policies and procedures.

Job description

• Manage daily hotel operations, including front desk, housekeeping, and food service.
• Supervise and coordinate staff activities to ensure high-quality customer service.
• Implement effective strategies to improve hotel performance and guest satisfaction.
• Maintain accurate records of hotel operations, including occupancy rates and revenue.
• Collaborate with other departments to achieve business objectives.
• Ensure compliance with company policies and procedures.