Hospital Receptionist

Arogyam Ayurvedic Panchakarma Hospital and Research Centre Pvt. Ltd.; Jodhpur; On-site; INR 180,000 - 240,000; Full time

Job summary

Arogyam Ayurvedic Panchakarma Hospital and Research Centre Pvt. Ltd. in Jodhpur invites applications for Hospital Receptionist & Data Management Executive. You will manage the front desk, coordinate patient flow, and handle records and basic computer-based admin tasks.

Ideal candidates have strong patient-handling, clear communication in Hindi and English, and meticulous data management. This full-time, on-site role requires residency in Jodhpur and at least one year of experience.

Qualifications

• Minimum 1 year of work experience is mandatory.
• Must be a resident of Jodhpur; relocation not preferred.
• Strong computer and data-management skills; confidential patient data.
• Good Hindi and English communication.
• Familiarity with NABH, RGHS, and hospital protocols.

Responsibilities

• Front Desk & Patient Management: Manage patient registration, appointments, admissions, and discharge-related processes.
• Database & Record Management: Maintain and regularly update patient databases and hospital records; ensure confidentiality.
• Claims, RGHS Processing and NABH Compliance: Handle documentation related to RGHS; coordinate submissions and follow-ups.

Skills

Patient handling

Communication

Computer skills

Data management

Education

Graduation

Job description

Hospital Receptionist & Data Management Executive

Location: Arogyam Ayurvedic Panchkarma Hospital, Jodhpur (32 - B, Bhagat ki Kothi, extension, Heavy Industrial Area Phase II, Basni, Jodhpur, Rajasthan 342001)

Employment Type: Full-time, On-site

Experience: Minimum 1 year mandatory

Education: Graduation mandatory

Location Requirement: Candidate must be a resident of Jodhpur

About the Role

We are looking for a professional, responsible, and patient-friendly Hospital Receptionist & Data Management Executive to manage the hospital front desk while supporting patient coordination, records, documentation, and day-to-day computer-based administrative work.

The ideal candidate should have excellent patient-handling skills, good communication, strong computer knowledge, and the ability to maintain accurate records and data.

Key Responsibilities:

Front Desk & Patient Management

• Manage patient registration, appointments, admissions, and discharge-related processes.
• Handle patient enquiries and coordinate with doctors and the Panchakarma team.

Database & Record Management

• Maintain and regularly update patient databases and hospital records.
• Ensure accuracy, completeness, and confidentiality of patient information.
• Maintain digital and physical records as required.

Claims, RGHS Processing and NABH Compliance

• Handle documentation and processing related to RGHS claims.
• Coordinate claim submission, documentation, follow-ups, and resolution of discrepancies.
• Assist the hospital team in maintaining documentation required under NABH standards and hospital protocols.

Requirements

• Minimum 1 year of work experience is mandatory.
• Must be a resident of Jodhpur. Candidates looking to relocate to Jodhpur will not be preferred.
• Strong computer and data-management skills.
• Strong attention to detail and accuracy.
• Good Hindi and English communication skills.
• Ability to maintain confidential patient information.
• Ability to learn and follow NABH, RGHS, and hospital protocols.
• Comfortable working in a hospital environment and interacting with patients and healthcare staff.

Key qualities:

• Organisation
• Accuracy
• Ownership
• Computer Skills
• Communication
• Follow-through
• Patient Handling
• Compliance Mindset