Home Loans Manager

Smartmart Recruitment Mumbai; Mumbai; On-site; INR 350,000 - 520,000; Full time

Job summary

Smartmart Recruitment Mumbai is seeking a Home Loan Advisor to guide customers through the end-to-end home loan journey, from initial inquiry to disbursement. The role involves understanding profiles of self-employed and professionals, visiting customer sites and residences, and explaining product offerings with ownership attitude.

The candidate will manage home loan documentation, project updates, site visits if required, and ensure accurate information is provided during the lending cycle.

Qualifications

• Mortgage background knowledge of home loans.
• End-to-end home loan assistance experience.

Responsibilities

• Candidate to manage leads and provide end-to-end home loan assistance.
• Closely work with Sales team to provide financial comfort/assistance at site bookings.
• Monitor and reduce sanction TAT & disbursal TAT by following up with financial institutions.
• Pursue files shared with banks for faster processing.
• Check CIBIL reports of customers.

Job description

Roles & Responsibilities:

• Responsible for calling on the Quality leads generated by the company for Home Loan product, end to end responsible from login to disbursement.
• Should be able to understand various business profiles of self-employed & non- professionals.
• End to end complete customer assessment by visiting his business place, residence and security proposed with ownership attitude.
• Ability to understand customers'' needs, explain various products and convince them about the product offerings.
• Responsible for taking care of all the home loans requirements such as Home Loans documentation, Project Updates to customer, Site Visits, if required.
• Provide all the relevant information to the customer during various Lending Cycle.
• Provide all the Project approvals, financial, technical documentations as required by the bank or any financial institute.
• Establishing strong credibility between the organization and all leading financial institutions.
• Active counselling to home buyers on the potential of home loans and options available.
• Pursuing the files shared with banks for faster processing.
• Checking the CIBIL report of the customer.

Roles and Responsibilities

• Candidate has to manage leads assigned to him and provide end to end home loan assistance to the customer
• He has to closely work with Sales team to give financial comfort/ assistance to the customer when he comes for booking at site Ensure customer satisfaction and hassle free loan experience for the customer
• Monitoring & reducing sanction TAT & Disbursal TAT by following up financial institutions Achievement of targets and in house penetration.
• Desired Candidate Profile: Should have a mortgage background (Knowledge of home loans).