Holiday Experts

Santamonica Tours & Travels Pvt Ltd.; Palakkad; On-site; INR 300,000 - 500,000; Full time

Job summary

Santamonica Tours & Travels Pvt Ltd. is looking for experienced Holiday Experts to join our Holidays Department at our Palakkad branch. This role centers around handling inquiries for holiday packages, engaging with customers to meet their travel needs, and providing exceptional service for memorable travel experiences.

The ideal candidate should have a minimum of 2 years of experience in holiday sales, strong sales conversion skills, and a passion for travel and customer service.

Qualifications

• Minimum 2 years of experience in holiday sales or travel-related sales.
• Strong customer engagement and sales conversion skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Handle inquiries related to holiday packages and travel services.
• Engage with customers to understand their travel needs and preferences.
• Convert leads into successful holiday sales.
• Provide accurate information and personalized holiday solutions.
• Ensure excellent customer service before, during, and after the booking process.
• Coordinate with internal teams to ensure smooth service delivery.

Skills

Customer engagement

Sales conversion skills

Communication skills

Interpersonal abilities

Job description

We are seeking experienced Holiday Experts to join our Holidays Department at our Palakkad branch. The role focuses on handling holiday package sales, engaging with customers, and delivering exceptional service to ensure memorable travel experiences.

Key Responsibilities

• Handle inquiries related to holiday packages and travel services
• Engage with customers to understand their travel needs and preferences
• Convert leads into successful holiday sales
• Provide accurate information and personalized holiday solutions
• Ensure excellent customer service before, during, and after the booking process
• Coordinate with internal teams to ensure smooth service delivery

Candidate Requirements

• Minimum 2 years of experience in holiday sales or travel-related sales
• Strong customer engagement and sales conversion skills
• Excellent communication and interpersonal abilities
• Ability to work in a target-driven environment
• Passion for travel and customer service