Holiday Consultant

The Holidays Club; New Delhi; On-site; INR 300,000 - 540,000; Full time

Job summary

CLUB HOLIDAYS AND RESORTS (OPC) Pvt Ltd is seeking a Holiday Consultant to join our team. The role focuses on coordinating and planning holiday packages, delivering exceptional customer service, and building lasting client relationships.

You will advise on destinations, accommodations, and activities while collaborating with internal teams to ensure smooth operations and outstanding service quality.

Qualifications

• Minimum 2 years of experience in travel or hospitality.
• Knowledge of holiday destinations and resorts.
• Excellent communication and problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Proficiency with technology to manage bookings.

Responsibilities

• Coordinate and plan holiday packages for clients, ensuring seamless execution and high-quality services.
• Develop and maintain strong relationships with clients, understanding their needs and preferences.
• Provide expert advice on destinations, accommodations, and activities, helping clients make informed decisions.
• Collaborate with internal teams to ensure efficient operations and high standards of service delivery.
• Stay updated with industry trends and developments to continuously improve holiday package offerings.
• Foster a culture of customer-centricity within the organization, promoting positive client experiences.

Skills

Communication skills

Interpersonal skills

Problem-solving

Customer service

Tools

Booking software

Job description

We are looking for a highly skilled and experienced Holiday Consultant to join our team at CLUB HOLIDAYS AND RESORTS (OPC) Pvt Ltd. The ideal candidate will have excellent communication skills and the ability to provide exceptional customer service.

Roles and Responsibility

• Coordinate and plan holiday packages for clients, ensuring seamless execution and high-quality services.
• Develop and maintain strong relationships with clients, understanding their needs and preferences.
• Provide expert advice on destinations, accommodations, and activities, helping clients make informed decisions.
• Collaborate with internal teams to ensure efficient operations and high standards of service delivery.
• Stay updated with industry trends and developments to continuously improve holiday package offerings.
• Foster a culture of customer-centricity within the organization, promoting positive client experiences.

Job Requirements

• Minimum 2 years of experience in a related field, preferably in the travel or hospitality industry.
• Strong knowledge of holiday destinations, including destinations and resorts.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
• Proficiency in using technology and software applications to manage bookings and reservations.
• Strong attention to detail, ensuring accuracy and quality in all aspects of work.