Hiring For UK & Canadian Voice Process - Experienced

Tech Mahindra; Mumbai Suburban; On-site; INR 495,000 - 605,000; Full time

Benefits offered by this job

One-way cab facility

Quick onboarding process

Competitive benefits package

Job summary

Tech Mahindra in Mumbai is hiring for UK Collections/Customer Service, welcoming both experienced and fresher candidates with excellent communication skills. The role covers voice and chat processes, addressing customer queries across time zones and delivering high-quality service.

Graduates or undergraduates are eligible; 6–12 months international voice experience is welcome. The job requires rotational 24x7 shifts, quick onboarding, and a competitive benefits package with compensation up to

Qualifications

• Experience with voice/chat support and customer interactions.
• Strong communication and interpersonal abilities.
• Ability to handle queries across time zones.

Responsibilities

• Provide excellent customer service to clients across different time zones.
• Resolve customer queries effectively and efficiently.
• Demonstrate strong communication and interpersonal skills.

Skills

Voice/Chat Process

Communication skills

Interpersonal skills

Education

Graduate/Undergraduate degree

Job description

TECH MAHINDRA - HIRING FOR UK COLLECTIONS/CUSTOMER SERVICE - Experienced

Key Responsibilities:

• Voice Process/Chat Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

• Graduate/Undergraduate degree
• Freshers with excellent communication skills can apply (no prior experience required)
• Candidates with 6-12 months of international voice process experience are also welcome to

Selection Process:

• HR Interview
• VNA (Voice and Accent) Assessment
• Ops Interview

Compensation:

• Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

• Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

• One-way cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package