Team Lead | International Voice | Banking Voice Process | Upto 10 LPA

Axis Services; Hyderabad; On-site; INR 750,000 - 1,000,000; Full time

Benefits offered by this job

Walk-In Drive

Job summary

Axis Services is hiring for a Team Leader – Operations in the International Voice Banking process based in Hyderabad. The role requires at least 1 year of on-paper Team Leader experience and managing a 15–20 member team, with a focus on customer service and KPIs.

The position offers immediate joining, walk-in interviews in Hyderabad, and a compensation package with a CTC up to 10 LPA, with a 20–25% hike on the last CTC.

Qualifications

• Minimum 1 year of team leader experience on paper.
• Experience leading a 15–20 member team.
• Hands-on in International Voice Banking operations.
• Walk-In Drive for Hyderabad candidates only.

Responsibilities

• Oversee daily operations of the banking process.
• Manage escalations and drive KPIs for the team.

Skills

Team leadership

Performance management

People management

Customer service

Banking processes

Communication

Education

Graduation (any field)

Job description

Hiring | Team Leader International Voice | Banking Process

Location: Hyderabad

Work Location Radius: Candidates within 25 KM preferred

Process: International Voice – Banking

Role: Team Leader – Operations

CTC: 20–25% hike on last CTC | Maximum up to 10 LPA

Qualification: Any Graduation – Mandatory

Experience: Minimum 1 Year as Team Leader – On Paper Mandatory

Notice Period: Immediate Joiners Only

Transport: Available

Key Requirements

• Minimum 1 year of Team Leader experience on paper in an International Voice Banking process.
• Experience managing a team of approximately 15–20 members.
• Strong experience in team handling, performance management and daily operations.
• Good understanding of banking processes and customer service operations.
• Ability to manage escalations, drive team performance and meet process KPIs.
• Strong communication, leadership and people-management skills.
• Hyderabad candidates only, as this is a Walk-In Drive.