Hiring For Relationship Manager

Hkkr Finserv; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Hkkr Finserv in Gurugram, India seeks a proactive professional to manage and deepen relationships with existing clients, acting as the primary contact and coordinating with internal teams to resolve queries.

The role focuses on business development and revenue generation through cross-selling and upselling financial products, reactivating dormant clients, and meeting monthly and quarterly targets, while maintaining ongoing client engagement and timely communication.

Responsibilities

• Manage and maintain strong relationships with existing clients.
• Act as the primary point of contact for assigned clients.
• Understand client requirements and provide appropriate support.
• Regularly follow up with clients to ensure a positive experience.
• Address client queries and coordinate with internal teams for timely resolution.
• Increase business from the existing client base.
• Identify opportunities for cross-selling and upselling financial products and services.
• Reactivate inactive/dormant clients and increase their engagement.
• Generate additional revenue through client portfolio development.
• Achieve monthly and quarterly revenue/business targets.
• Maintain regular communication with clients through calls, meetings, and other approved channels.
• Keep clients informed about relevant products, services, and market-related updates as permitted by company policies.
• Build long-term relationships and improve client retention.
• Gather client feedback and communicate recurring concerns to management.

Job description

Key Responsibilities

Client Relationship Management

• Manage and maintain strong relationships with existing clients.
• Act as the primary point of contact for assigned clients.
• Understand client requirements and provide appropriate support.
• Regularly follow up with clients to ensure a positive experience.
• Address client queries and coordinate with internal teams for timely resolution.

Business Development & Revenue Generation

• Increase business from the existing client base.
• Identify opportunities for cross-selling and upselling financial products and services.
• Reactivate inactive/dormant clients and increase their engagement.
• Generate additional revenue through client portfolio development.
• Achieve monthly and quarterly revenue/business targets.

Client Engagement

• Maintain regular communication with clients through calls, meetings, and other approved channels.
• Keep clients informed about relevant products, services, and market-related updates as permitted by company policies.
• Build long-term relationships and improve client retention.
• Gather client feedback and communicate recurring concerns to management.