Hiring For Payment Investigation - Sr Analyst

Hexaware Technologies; Navi Mumbai; On-site; INR 450,000 - 650,000; Full time

Job summary

Hexaware Technologies in Ghansoli, Navi Mumbai, is seeking a Sr Analyst for the back-office payments team. You will validate that Wire/SEPA/BACS/Faster Payments are processed correctly and classify inquiries by type.

You will communicate with credit and debit parties, escalate anomalies, and generate MT199, MT192, MT999 and MT103/MT202 payments. Rotational shifts include night work; week-off is rotational.

Qualifications

• 1-5 years of experience in Banking back office.
• Experience in Payment Investigations/Funds Transfer/ SEPA/BACS/FASTER Payments.

Responsibilities

• Validate that Wire/SEPA/BACS/Faster Payments were processed correctly by the operations.
• Classify the inquiry under the correct inquiry type.
• Communicate with credit and debit parties using SOP templates and verbiage.
• Escalate anomalies indicating potential error, fraud or change in client behavior.
• Generate outbound correspondence (MT199, MT192, MT999).
• Generate Payments both Book to Book and outgoing via MT103 & MT202.

Skills

Banking back office

Payments investigations

Funds transfer

Communication skills

Education

Bachelor's degree

Job description

Location: Ghansoli, Navi Mumbai

Designation : Sr Analyst

Roles & Responsibilities

• During the investigation, the operator is responsible for:
• Validating that the underlying Wire/SEPA/BACS/Faster Payments were processed correctly by the operations.
• Classifying the inquiry under the correct inquiry type
• Communicating with the credit and debit parties using appropriate messaging frequencies, templates and verbiage as outlined in the Standard Operating procedures.
• Escalating anomalies in observed volumes, specific cases or other scenarios indicating potential error, fraud or change in client behavior
• Generating outbound correspondence (MT199, MT192, MT999)
• Generating Payments both Book to Book and outgoing via MT103 & MT202.
• Understanding of Back-Valuation concept.

Criteria

• Candidate with 1-5 years of experience in Banking back office without a Career break experience in Payment Investigations/Funds Transfer/SEPA/BACS/FASTER Payments.
• Should have in-depth knowledge and hands on experience in all Investigation query types such as Return of funds, Unable to Apply, Amendment, BCNR, Recall, OFAC, FATF, Back-Valuation & Fraud
• Good written & Verbal communication skills.

Education:

Bachelor's Degree (commerce/Finance stream preferred).

Shifts timings:

Rotational Shifts 24*5 (Including night shift)

Week Off:

Rotational Week off