Hiring For Payment Investigation - Immediate Joiner

Hexaware Technologies; Hyderabad; Hybrid; INR 350,000 - 520,000; Full time

Job summary

Hexaware Technologies in Hyderabad is seeking a competent Analyst/Sr Analyst for banking back-office roles focused on payment investigations and funds transfers. You will validate that Wire/SEPA/BACS/Faster Payments are processed correctly and classify inquiries per SOPs.

Responsibilities include generating MT199, MT192, MT999 outbound messages, escalating anomalies, and communicating with credit and debit parties.

Qualifications

• 1–5 years of Banking back office experience with no career gaps in payments investigations.
• Hands-on knowledge of investigation types: Return of funds, Unable to Apply, Amendment, BCNR, Recall, OFAC, FATF, Back-Valuation, Fraud.
• Excellent written and verbal communication skills.

Responsibilities

• Validate correct processing of Wire/SEPA/BACS/Faster Payments.
• Classify inquiries under the correct inquiry type.
• Communicate with credit/debit parties using SOP templates and messaging.
• Escalate anomalies indicating errors, fraud or client behavior change.
• Generate outbound messages MT199, MT192, MT999.
• Generate payments via Book to Book and MT103/MT202.
• Understand Back-Valuation concept.

Skills

Banking back office

Investigation types

Written & verbal comms

Education

Bachelor's Degree (commerce/Finance)

Job description

Location: Hyderabad ( WFH)

Designation : Analyst/Sr Analyst

Roles & Responsibilities -

• During the investigation, the operator is responsible for:
• Validating that the underlying Wire/SEPA/BACS/Faster Payments were processed correctly by the operations.
• Classifying the inquiry under the correct inquiry type
• Communicating with the credit and debit parties using appropriate messaging frequencies, templates and verbiage as outlined in the Standard Operating procedures.
• Escalating anomalies in observed volumes, specific cases or other scenarios indicating potential error, fraud or change in client behavior
• Generating outbound correspondence (MT199, MT192, MT999)
• Generating Payments both Book to Book and outgoing via MT103 & MT202.
• Understanding of Back-Valuation concept.

Criteria:

• Candidate with 1-5 years of experience in Banking back office without a Career break experience in Payment Investigations/Funds Transfer/SEPA/BACS/FASTER Payments.
• Should have in-depth knowledge and hands on experience in all Investigation query types such as Return of funds, Unable to Apply, Amendment, BCNR, Recall, OFAC, FATF, Back-Valuation & Fraud
• Good written & Verbal communication skills.

Education: Bachelor's Degree (commerce/Finance stream preferred).

Shifts timings: Rotational Shifts 24*5 (Including night shift)

Week Off: Saturday & Sunday