Domestic Non Voice Process Executive

Your Pitchh; Bengaluru; On-site; INR 360,000 - 440,000; Full time

Benefits offered by this job

Competitive salary

Stable shift

Career growth

Supportive team

Leading CS team

Job summary

Your Pitchh in Bengaluru is hiring a Domestic Non-Voice Process Executive for day shift in Whitefield. This full-time role focuses on email and chat support, delivering accurate, timely resolutions while maintaining high quality interactions.

Ideal candidates have graduation, at least 1 year in customer support or non-voice processes, and strong English/Hindi communication. Immediate joiners are preferred, with Bangalore-based applicants given preference.

Qualifications

• Graduation is mandatory.
• Minimum 1 year of experience in Customer Support/Non-Voice Process.
• Excellent communication skills in English & Hindi (Written and Verbal).
• Strong typing, multitasking, and problem-solving skills.
• Basic computer knowledge.
• Immediate joiners are highly preferred.
• Candidates currently based in Bangalore will be given preference.

Responsibilities

• Handle customer queries through Email and Chat Support
• Provide accurate, timely, and effective resolutions
• Maintain detailed records of customer interactions
• Handle multiple customer conversations while maintaining quality
• Escalate complex issues to the concerned team whenever required
• Ensure high accuracy and professionalism in written communication
• Deliver an exceptional customer experience while meeting quality and productivity targets

Skills

English & Hindi comms

Typing speed

Multitasking

Problem solving

Basic computer knowledge

Education

Graduation

Job description

Hiring: Domestic Non-Voice Process Executive

Location: Whitefield, Bangalore

Shift: Day Shift | 6 Days Working | 1 Weekly Off

Employment Type: Full-Time

Immediate Joiners Preferred

Are you looking for an opportunity to build your career in customer support? We're hiring enthusiastic and detail-oriented professionals for our Domestic Non-Voice Process team.

Salary

Up to 4 LPA (Up to 27,000 per month) + Incentives

Eligibility Criteria

• Graduation is Mandatory
• Minimum 1 year of experience in Customer Support/Non-Voice Process
• Excellent communication skills in English & Hindi (Written and Verbal)
• Strong typing, multitasking, and problem-solving skills
• Basic computer knowledge
• Immediate joiners are highly preferred
• Candidates currently based in Bangalore will be given preference

Key Responsibilities

• Handle customer queries through Email and Chat Support
• Provide accurate, timely, and effective resolutions
• Maintain detailed records of customer interactions
• Handle multiple customer conversations while maintaining quality
• Escalate complex issues to the concerned team whenever required
• Ensure high accuracy and professionalism in written communication
• Deliver an exceptional customer experience while meeting quality and productivity targets

Why Join Us?

• Competitive Salary Package
• Stable Day Shift
• Career Growth Opportunities
• Supportive & Professional Work Environment
• Opportunity to Work with a Leading Customer Support Team