Hiring For Branch Manager

Abacus Consultants; Mudhol; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Abacus Consultants in India seeks a seasoned Banking professional to lead profitability management and branch performance. The role focuses on maintaining profitability, setting targets, underwriting quality, and cost control while enhancing customer experience and coordinating HR & administration at the branch.

The ideal candidate has 7-8 years in Retail Assets, strong leadership, and the ability to drive sales volumes, manage risk, and foster a high-performance team environment.

Qualifications

• 7-8 years of experience, with at least 4 years in Retail Assets.
• Ability to plan and execute.
• Strong interpersonal skills and leadership ability.
• Ability to create professional work culture that encourages enthusiasm and team spirit.
• Understanding of credit risks & operational risks.
• Ability to manage and implement change by taking complete ownership.

Responsibilities

• Achieve contributed value targets set for the branch
• Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds
• Provide superior customer experience
• Manage TAT’s on credit & processing
• Minimize pre & post disbursal discrepancies
• Monitor branch performance through key drivers (Profitability, Volumes, Expenses, Losses)
• Motivate and develop branch team; drive productivity
• Handle HR & administration function of the branch

Skills

Leadership

Retail Banking

Credit Risk

Underwriting

Customer Service

People Management

Job description

JOB ROLE

• Profitability Management - Maintaining & optimizing profitability for the branch
• Target setting & management Monitoring branch targets in numbers & volumes
• Portfolio quality management - through superior underwriting, working closely with collections
• Cost management – managing all branch operating costs including cost of acquisition, operations etc.
• People management – Motivating team, handling HR & administration function of the branch
• Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues

KEY RESPONSIBILITIES

Business

• Achieve contributed value targets set for the branch
• Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds
• Provide superior customer experience
• Manage TAT’s on credit & processing
• Minimize pre & post disbursal discrepancies

Monitoring Performance

• Monitoring Branch performance in terms of key drivers i.e.
• Contributed Value....Volumes / Profitability / Expenses / Losses
• Employee Retention
• Employee Productivity
• Customer experience
• Monitor individual performance of each employee, continuously work to maximize productivity

People Management

• Motivate and develop branch team
• Drive branch team to excel.
• Manage and mentor the team and keep attrition of branch staff low
• Conduct regular meeting with branch staff
• Provide open and honest feedback and ask for feedback.

SKILLS / COMPETENCIES REQUIRED

• 7-8 Years experience, with atleast 4 years in Retail Assets
• Ability to plan & execute
• Strong inter-personal skills and leadership ability,
• Ability to create professional work culture that encourages enthusiasm and team spirit
• Understanding of credit risks & operational risks.
• Ability to manage and implement change by taking complete ownership