Helper / Technician Assistant

Sai Infratel Pvt. Ltd.; Raipur; On-site; INR 250,000 - 380,000; Full time

Job summary

Sai Infratel Pvt. Ltd. in Raipur, India, seeks a proactive technical support professional to assist the team with resolving hardware and software issues, provide timely guidance, and ensure smooth operation across departments.

You will troubleshoot, document resolutions, stay updated with new technologies, and contribute to process improvements that boost efficiency. Strong communication and problem-solving are essential.

Responsibilities

• Provide technical support and assistance to the team as needed.
• Troubleshoot and resolve technical issues efficiently.
• Collaborate with other departments to ensure smooth operations.
• Develop and implement process improvements to increase efficiency.
• Maintain accurate records of technical issues and resolutions.
• Stay up-to-date with new technologies and trends in the industry.

Job description

• Provide technical support and assistance to the team as needed.
• Troubleshoot and resolve technical issues efficiently.
• Collaborate with other departments to ensure smooth operations.
• Develop and implement process improvements to increase efficiency.
• Maintain accurate records of technical issues and resolutions.
• Stay up-to-date with new technologies and trends in the industry.