Helpdesk

Uniservice Technology Solutions Private Limited; Bengaluru; On-site; INR 279,000 - 390,600; Full time

Job summary

A front desk management firm in Bengaluru is seeking a front desk executive to greet clients and visitors and manage administrative tasks. The ideal candidate should possess excellent communication skills in English, Hindi, and Kannada, alongside proficiency in MS Office. A graduation degree and 2-4 years of relevant experience are required for efficient front office operations. This full-time position offers a dynamic work environment, ensuring positive visitor experiences and efficient communication within the organization.

Qualifications

• 2-4 years of relevant experience in front desk or administrative roles.
• Ability to maintain cleanliness and organization at work.
• Capability to handle petty cash and prepare expense statements.

Responsibilities

• Greet and assist clients and visitors at the front desk.
• Handle all incoming and outgoing calls professionally.
• Follow up on resident complaints with the Maintenance Department.
• Manage staff attendance and prepare daily reports.
• Communicate updates on new joiners and exits to the HR team.
• Coordinate with back-office for ID cards and uniforms for staff.
• Maintain visitor logs and courier records.
• Assist in booking amenities and updating residents' electricity bill details.

Skills

Excellent verbal and written communication in English

Excellent verbal and written communication in Hindi

Excellent verbal and written communication in Kannada

Proficient in MS Office (Word, Excel, Outlook)

Education

PUC/Any Graduation

Job description

Uniservice Apartment Solutions LLP | Full time

Greet and assist clients and visitors at the front desk.

Handle all incoming and outgoing calls professionally.

Maintain cleanliness and organization of the front office area.

Receive and follow up on resident complaints with the Maintenance Department.

Manage staff attendance and prepare daily reports.

Communicate updates on new joiners and exits to the HR team.

Coordinate with back-office for ID cards and uniforms for staff.

Maintain visitor logs, courier records, and vendor details.

Handle petty cash and prepare related expense statements.

Prepare and share daily reports with management.

Assist in booking amenities and updating residents' electricity (BESCOM) bill details.

Maintain documentation and support general administrative tasks.

Requirements

Education - PUC/Any Graduation

Experience - 2-4 years

Communication Skills -Excellent verbal and written communication in English, Hindi & Kannada.

Computer Skills -Proficient in MS Office (Word, Excel, Outlook).