Healthcare Support Executive - US Process | International Voice

WSNE Consulting Pvt. Ltd.; Dadri, Gurugram District; On-site; INR 212,000 - 324,000; Full time

Benefits offered by this job

Salary up to 2.9 LPA

In-hand ~₹19,000/month

Cab facility provided

Meal facilities

Fixed Sat/Sun off

Fixed night shift 6:30pm to 3:30am

US Healthcare KPO exposure

Career growth opportunities

Job summary

WSNE Consulting Pvt. Ltd. in Noida and Gurugram is hiring fresh graduates for AR follow-up, calling and backend processing roles. Candidates must be ready for a fixed night shift and should have good communication skills.

Roles involve outbound calls to recover payments, data entry and updating system records, with daily targets and adherence to process guidelines. Immediate joiners preferred for this B2B environment.

Qualifications

• Graduate freshers eligible to apply.
• B.E./B.Tech candidates are not eligible.
• Strong verbal communication required.
• Basic computer knowledge and MS Office preferred.
• Analytical and problem-solving skills essential.
• Willing to work fixed night shifts from Noida or Gurugram.
• Immediate joiners preferred.
• Comfortable in a process-driven B2B environment.

Responsibilities

• Make outbound calls to clients for accounts receivable follow-ups and payment status.
• Follow up on pending payments, outstanding balances and overdue accounts.
• Communicate professionally to resolve basic payment-related queries.
• Maintain accurate records of calls, follow-ups and payment updates.
• Perform backend activities including data entry and updating customer information.
• Coordinate with internal teams to resolve discrepancies and ensure timely follow-ups.
• Meet daily productivity, quality and process targets.
• Follow company policies and data confidentiality requirements.
• Review claim and account information to identify pending or unpaid claims.

Skills

Verbal communication

MS Office

Analytical thinking

Basic computer skills

Night shift willingness

Education

Graduate

Job description

Hiring enthusiastic and motivated freshers for AR Follow-Up, Calling and Backend Process roles at our Noida & Gurugram location. Candidates with good communication skills and a willingness to work in a fixed night shift are encouraged to apply.

Role & responsibilities

• Make outbound calls to clients or relevant stakeholders for account receivable (AR) follow-ups.
• Follow up on pending payments, outstanding balances and overdue accounts.
• Communicate professionally to understand payment status and resolve basic payment-related queries.
• Maintain accurate records of calls, follow-ups and payment updates in the system.
• Perform backend activities, including data entry, documentation and updating customer/account information.
• Coordinate with internal teams to resolve discrepancies and ensure timely follow-ups.
• Meet daily productivity, quality and process targets.
• Follow company policies, process guidelines and data confidentiality requirements.
• Review claim and account information to identify pending or unpaid claims.

Preferred candidate profile

• Graduate Freshers are eligible to apply.
• B.E./B.Tech candidates are NOT eligible.
• Good verbal communication skills are required.
• Basic computer knowledge and familiarity with MS Office are preferred.
• Good analytical and problem-solving skills.
• Candidates must be comfortable working from the Noida or Gurugram office during fixed night shifts.
• Willingness to work in a fixed night shift.
• Candidates should be comfortable working in a process-driven B2B environment.
• Candidates who can join immediately or within a short notice period are preferred.
• Immediate joiners are preferred.

Perks & Benefits

• Professional B2B work environment
• Salary up to 2.9 LPA
• Approx. 19,000/month in-hand
• Both-side cab facility provided
• Meal facilities
• Fixed Saturday & Sunday off
• Fixed night shift (6:30pm to 3:30am)
• Opportunity to work with a US Healthcare KPO
• Learning and career growth opportunities