AR Caller_Freshers_US Healthcare_Voice Process

Access Healthcare; Zone 7 Ambattur; On-site; INR 225,000 - 275,000; Full time

Benefits offered by this job

Salary up to 2.5 LPA

In-hand salary ~15,000/month

CAB facility provided

Fixed Sat/Sun off

Fixed night shift (6pm to 3am)

US Healthcare KPO exposure

Learning and career growth

Professional B2B environment

Job summary

Access Healthcare is hiring Graduate Freshers for an Analyst AR Follow Up role in a US Healthcare KPO voice process. You will follow up with US healthcare clients and insurance payors to resolve outstanding accounts receivable and ensure timely payments.

Ideal candidates are graduates with good English communication, basic MS Office skills, and a willingness to work a fixed night shift in a process-driven B2B environment. Immediate joiners preferred.

Qualifications

• Graduate from a recognized university; freshers eligible.
• Good communication skills in English.
• Basic knowledge of MS Office.
• Willingness to work fixed night shift.
• Comfortable in a process-driven B2B environment.

Responsibilities

• Handle AR follow-up activities for US healthcare clients.
• Follow up with insurance payors regarding outstanding claims and payments.
• Review claims and account information to identify pending items.
• Maintain records of follow-up activities and account status.
• Meet daily/weekly productivity and quality targets.
• Coordinate with internal teams to resolve claim issues.
• Document all follow-up actions accurately.
• Communicate professionally with US-based clients/payors.

Skills

Communication skills

MS Office

Analytical skills

Problem solving

English proficiency

Education

Graduate degree

Job description

Job description

We are hiring Graduate Freshers for an Analyst AR Follow Up role in a US Healthcare KPO voice process.

The candidate will be responsible for following up with US healthcare clients/insurance companies regarding outstanding accounts receivable and ensuring timely resolution of pending payments.

Role & responsibilities

• Handle Accounts Receivable (AR) Follow-Up activities for US healthcare clients.
• Follow up with insurance companies/payors regarding outstanding medical claims and payments.
• Review claim and account information to identify pending or unpaid claims.
• Contact insurance payors through appropriate channels to check claim/payment status.
• Identify reasons for claim denials, delays, underpayments, or non-payment.
• Maintain accurate records of follow-up activities and account status.
• Work on assigned accounts and meet daily/weekly productivity and quality targets.
• Coordinate with internal teams to resolve claim-related issues.
• Ensure timely and accurate documentation of all follow-up actions.
• Follow company processes, quality standards, and compliance requirements.
• Communicate professionally with US-based clients/payors as required.

Preferred candidate profile

• Graduate from a recognized university/institution.
• Freshers are eligible to apply.
• Good communication skills, particularly in English.
• Basic knowledge of MS Office and computer applications.
• Good analytical and problem-solving skills.
• Willingness to work in a fixed night shift.
• Candidates should be comfortable working in a process-driven B2B environment.
• Candidates who can join immediately or within a short notice period are preferred.

Perks & Benefits

• Salary up to 2.5 LPA
• Approx. 15,000/month in-hand
• Both-side cab facility provided
• Fixed Saturday & Sunday off
• Fixed night shift (6pm to 3am)
• Opportunity to work with a US Healthcare KPO
• Learning and career growth opportunities
• Professional B2B work environment