Health Operations Associate Manager

Accenture; Chennai District; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

Accenture is seeking a Health Operations Associate Manager in Chennai to drive digital transformation in healthcare operations end-to-end and deliver superior value. The role focuses on embedding streamlined membership processes, handling applications, renewals, cancellations, and maintaining accurate member records.

You will coordinate essential documentation for global filings and manage lifecycle submissions such as CMC, Ad-promos, amendments, and annual reports, while identifying automation

Qualifications

• Strategic thinking, clear verbal and written communication, client management, and delivery leadership.
• Inventory management and identifying automation opportunities to improve workflows.

Responsibilities

• Embed digital transformation in healthcare operations end-to-end.
• Manage the membership base: processing applications, renewals, cancellations and maintaining records.
• Coordinate essential documentation for global filings and lifecycle submissions (CMC, Ad-promos, amendments, annual reports).
• Lead delivery with minimal guidance, coordinating with teams and clients; may rotate shifts.

Skills

Membership operations

Education

Any Graduation

Job description

Skill required

Membership - Life Sciences Regulatory Operations

Designation

Health Operations Associate Manager

Qualifications

Any Graduation

Years of Experience

10 to 14 years

What would you do

Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrow In a Membership job profile, responsibilities include managing and supporting the membership base of an organization. This involves tasks like processing applications, renewals, and cancellations, as well as maintaining accurate member records. The goal is to enhance member satisfaction and retention through excellent customer service and engagement activities. The role may also involve organizing events, communicating benefits, and addressing member inquiries. Effective membership management is crucial for the growth and sustainability of the organization. Coordinate the essential documentation and resources required for the filing of global applications. Understand, manage process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc.

What are we looking for

Strategic thinking, excellent verbal and written communication, client management, delivery management, inventory management, identifying automation opportunities and driving existing automation pipeline. Strategic thinking, excellent verbal and written communication, client management, delivery management, inventory management, identifying automation opportunities and driving existing automation pipeline.

Roles and Responsibilities

• In this role you are required to do analysis and solving of moderately complex problems
• Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person requires understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor or team leads
• Generally interacts with peers and/or management levels at a client and/or within Accenture
• The person should require minimal guidance when determining methods and procedures on new assignments
• Decisions often impact the team in which they reside and occasionally impact other teams
• Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts

Qualification

Any Graduation