Health Operations Associate

Accenture; Chennai District; On-site; INR 300,000 - 500,000; Full time

Job summary

A global professional services company is seeking a Health Operations Associate based in Chennai, India to enhance member satisfaction and manage membership operations. Responsibilities include processing applications, renewals, and cancellations, as well as maintaining member records. Candidates should have any graduation with 1 to 3 years of experience and possess strong communication and problem-solving skills. This role may require rotational shifts.

Qualifications

• 1 to 3 years of experience in a relevant field.

Responsibilities

• Manage and support the membership base of an organization.
• Process applications, renewals, and cancellations.
• Maintain accurate member records.
• Enhance member satisfaction through excellent customer service.
• Organize events and address member inquiries.

Skills

Adaptable and flexible

Ability to work well in a team

Problem-solving skills

Ability to perform under pressure

Written and verbal communication

Education

Any Graduation

Job description

Skill required: Membership – Life Sciences Regulatory Operations

Designation: Health Operations Associate

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

What would you do?

Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrow. In a Membership job profile, responsibilities include managing and supporting the membership base of an organization. This involves tasks like processing applications, renewals, and cancellations, as well as maintaining accurate member records. The goal is to enhance member satisfaction and retention through excellent customer service and engagement activities. The role may also involve organizing events, communicating benefits, and addressing member inquiries. Effective membership management is crucial for the growth and sustainability of the organization. Coordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad‑promos, amendments, annual reports, SPL submissions, etc.

What are we looking for?

• Adaptable and flexible
• Ability to work well in a team
• Problem‑solving skills
• Ability to perform under pressure
• Written and verbal communication

Roles and Responsibilities

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your expected interactions are within your own team and direct supervisor.
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
• The decisions that you make would impact your own work.
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
• Please note that this role may require you to work in rotational shifts.

Qualification

Any Graduation