Health Operations Associate Manager

Accenture in India; Chennai District; On-site; INR 2,000,000 - 3,500,000; Full time

Job summary

Accenture in India seeks a Health Operations Associate Manager to embed digital transformation in healthcare operations, mainly focused on managing and supporting the membership base. Responsibilities include processing applications, renewals and cancellations, maintaining member records, and driving customer service for retention.

Role also involves coordinating documentation for filing of global applications and processing electronic submissions such as CMC, Ad-promos, amendments, annual

Qualifications

• Bachelor's degree or equivalent.

Responsibilities

• Analyze and solve moderately complex problems.
• Create new solutions or adapt existing methods where needed.
• Understand strategic direction set by senior management related to team goals.
• Interact primarily with direct supervisor or team leads.
• Collaborate with peers and management across client and Accenture teams.
• Require minimal guidance for new assignments.
• Decisions may impact the team and sometimes other teams.
• Manage medium-small teams or work efforts at a client or within Accenture.
• Role may require working in rotational shifts.

Skills

Strategic thinking

Excellent communication

Client management

Education

Graduation

Job description

Skill required:

Membership - Life Sciences Regulatory Operations

Designation:

Health Operations Associate Manager

Qualifications:

Any Graduation

Years of Experience:

10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrow In a Membership job profile, responsibilities include managing and supporting the membership base of an organization. This involves tasks like processing applications, renewals, and cancellations, as well as maintaining accurate member records. The goal is to enhance member satisfaction and retention through excellent customer service and engagement activities. The role may also involve organizing events, communicating benefits, and addressing member inquiries. Effective membership management is crucial for the growth and sustainability of the organization. Coordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc.

What are we looking for?

Strategic thinking, excellent verbal and written communication, client management, delivery management, inventory management, identifying automation opportunities and driving existing automation pipeline. Strategic thinking, excellent verbal and written communication, client management, delivery management, inventory management, identifying automation opportunities and driving existing automation pipeline.

Roles and Responsibilities:

• In this role you are required to do analysis and solving of moderately complex problems
• Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person requires understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor or team leads
• Generally interacts with peers and/or management levels at a client and/or within Accenture
• The person should require minimal guidance when determining methods and procedures on new assignments
• Decisions often impact the team in which they reside and occasionally impact other teams
• Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts