Head - Warehouse Operations

Theia New Consultancy; Palghar; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Theia New Consultancy is seeking an experienced Warehouse Operations Leader to manage end-to-end warehouse activities across multiple units in Maharashtra. You will own inbound through dispatch, drive inventory accuracy, and lead space optimization while coordinating with Finance, Planning and Manufacturing.

Candidates should have 15+ years in warehousing, hands-on SAP WM/MM, and proven success in high-volume environments; familiarity with BTS/3PL options and WMS implementations is essential.

Qualifications

• 15+ years in warehousing and distribution, including multi-site operations.
• Strong track record with SAP WM/MM and warehouse MIS.
• Experience in high-SKU businesses and 3PL/bTS environments.

Responsibilities

• Own inward, storage, picking, packing and dispatch readiness across all units.
• Run cycle counts, blind audits and reconcile SAP with physical stock.
• Lead space planning, layout optimization, and productivity improvements.
• Evaluate BTS vs 3PL, plan migration, and build network plans for future growth.
• Drive SAP warehouse management discipline and safety/compliance programs.
• Build and mentor warehousing teams; coordinate with Finance, Planning and Manufacturing.

Skills

Warehouse leadership

Inventory management

SAP WM

WMS implementation

Safety compliance

Cost optimization

Team building

Education

Graduate degree

Supply chain qualification (plus)

Tools

SAP WM

Vector Flow

WMS

Job description

Role & responsibilities

1. Warehouse operations across units

• Own inward, storage, picking, packing and dispatch readiness across all units.
• Make sure goods are ready against the daily dispatch plan and the allocation from Order Fulfillment.
• Set and enforce standard operating procedures (SOPs) for GRN, put-away, FIFO, stacking, packing and documentation at every unit.
• Lead the warehouse supervisors with clear KRAs, daily reviews and shift discipline.

2. Inventory accuracy and stock integrity

• Run cycle counts, blind audits and reconciliation between SAP and physical stock.
• Control damages, pilferage and non-moving stock. Flag ageing and excess stock to Central Planning.
• Keep stock locations accurate so that allocation in Vector Flow and SAP can be trusted.

3. Space, layout and productivity

• Introduce space planning, racking and bin locations, and ABC-based layouts. The goal is to clear stock lying outside and end overstocking at the units.
• Improve manpower productivity and material handling equipment (MHE) usage.
• Track warehouse handling and storage cost, and reduce it.

4. Central warehouse: BTS or 3PL

• Both routes
• Run the network study: location options, freight cost and service impact.
• Compare BTS and 3PL with Finance on total cost, capex vs opex, flexibility and control. Recommend a route.
• Plan and run the migration of stock and operations from the units.
• Build the warehouse network plan for the greenfield facility and future growth.

If BTS (company-run)

• Evaluate BTS developers and sites. Give lease inputs with Finance and Legal.
• Design the layout, racking and material handling equipment (MHE) for a high-SKU, small-parts range.
• Select and implement a WMS.
• Hire and build the warehouse team, and lead commissioning.

If 3PL (partner-run)

• Select the partner and review their solution design for company's products.
• Negotiate the contract:

SLAs (inventory accuracy, dispatch turnaround, order accuracy, GRN time, damage), with penalties

the pricing model, including minimum guarantees and extra charges

liability and insurance, data ownership, and exit terms

• Integrate the 3PL's system with SAP so orders and allocation flow by system, not email.
• Run governance: daily operations calls, weekly KPI reviews and monthly business reviews.
• Run company's own stock audits and reconciliation with SAP, and check 3PL invoices against the contract.
• Lead a small Company team on site for product knowledge, quality checks and exceptions.

5. Systems, safety and compliance

• Drive SAP warehouse management discipline. Lead WMS selection (BTS route), or the system integration between the 3PL and SAP (3PL route).
• Own safety, fire, statutory and audit compliance at all warehouses.
• Build a warehouse MIS and a weekly KPI review.

6. People and leadership

• Build the warehousing team in case of in-house warehouse; in case of 3PL, ensure that monitoring cadence and processes are set
• Work closely with Logistics on load formation and dock scheduling, and with Planning on inventory health

Preferred candidate profile

• 15+ years in warehousing and distribution, with at least 5 years heading a high-volume or multi-site operation.
• Has managed large teams (100+ including contract staff) through supervisors.
• Strong record on inventory accuracy, space utilisation and warehouse productivity, with numbers to show for it.
• Hands-on with SAP (WM or MM) and warehouse MIS.
• Has set up or migrated a warehouse (greenfield, BTS or a major re-layout), or has managed a 3PL warehouse partner against SLAs. Ideally both.
• Can work with Finance, Planning and Manufacturing as a peer, not just run the floor.
• Experience in high-SKU businesses such as hardware, consumer durables, building materials, auto components or e-commerce.
• Has selected or implemented a WMS, or integrated a 3PL's system with SAP.
• Has worked on network design: choosing warehouse locations based on freight cost and service.
• Has worked for the brand owner (principal), not only for a C&F agent or 3PL.
• Graduate degree; a supply chain or operations qualification is a plus.
• Has negotiated 3PL contracts or warehouse leases, and can compare in-house and outsourced cost with Finance.
• Has grown a team and developed a second line of leaders.
• Comfortable building systems and processes where there are none today.
• Data-driven, with a strong focus on safety and discipline.