Head Services in a commercial Vehicle

Talent Reach Hr Services; Chennai District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Talent Reach Hr Services is seeking an experienced Head - Service to lead the after-sales service function for our commercial vehicle business. The role focuses on developing and managing an extensive service network to support customers and dealers.

The ideal candidate brings strong experience in commercial vehicles, fleet operations, warranty management, and customer relationship management to drive service excellence across the network.

Qualifications

• Experience in commercial vehicles and after-sales service leadership.
• Proven track record in fleet operations and network management.
• Strong experience in warranty management and customer relationship management.

Responsibilities

• Lead the after-sales service function for the commercial vehicle business.
• Develop and manage the service network and dealer partnerships.
• Drive warranty processes and ensure high customer satisfaction across the network.

Skills

Commercial vehicle experience

Fleet operations

Dealership/service network management

Warranty management

Customer relationship management

Job description

We are looking for an experienced and result-oriented Head - Service to lead the after-sales service function for our commercial vehicle business. The position will be responsible for developing and managing the service network.

Required Candidate profile

The candidate should have strong experience in commercial vehicles, fleet operations, dealership/service network management, warranty management, and customer relationship management.