Head Retail Operations

Srijan Style; Kolkata District; On-site; INR 600,000 - 850,000; Full time

Job summary

Srijan Style is seeking a seasoned retail operations leader to oversee multi-store activities in Kolkata. You will drive sales, profitability, and customer satisfaction while managing teams, inventories, and SOP compliance across locations.

The role emphasizes P&L ownership, process excellence, and ongoing optimization of store performance to meet business targets and elevate the customer experience.

Qualifications

• Experience leading multi-store operations with P&L ownership.
• Proven track record in sales growth and cost control.

Responsibilities

• Lead retail operations across stores to drive sales and profitability.
• Manage teams, inventory and customer service.
• Ensure SOP compliance and control costs.
• Analyze performance and deliver targets through effective execution.

Skills

Multi-store management

Sales growth

P&L ownership

Team leadership

Customer experience

Process excellence

Inventory control

Operational efficiency

Job description

Role & responsibilities

Lead retail operations across stores, drive sales and profitability, manage teams, inventory and customer service, ensure SOP compliance, control costs, analyze performance, and deliver business targets through effective execution.

Preferred candidate profile

Seasoned retail operations leader with strong expertise in multi-store management, sales growth, P&L ownership, team leadership, customer experience, process excellence, inventory control, and driving operational efficiency and profitability.