Head of Wholesale - Business Development (CPaaS/SMS)

CEQUENS; India; On-site; INR 600,000 - 1,000,000; Full time

Job summary

CEQUENS seeks a Head of Wholesale to lead international sales efforts in the CPaaS space. The role focuses on hunting major global accounts, driving new business initiatives, and maximizing account profitability. You will represent CEQUENS at industry events and align trading activities with overall strategy.

The ideal candidate has 10+ years in CPaaS or telecom wholesale, strong leadership, and a proven track record in winning business with mega accounts, with ability to travel frequently.

Qualifications

• Must have 10+ years of experience in CPaaS or telecom with a proven track record in wholesale.
• Proven ability to win new business and manage mega accounts in a global context.
• Willingness to travel frequently and align trading activities with CEQUENS strategy.

Responsibilities

• Drive new wholesale business and increase accounts in global markets.
• Lead and develop the wholesale sales team and manage account profitability.
• Represent CEQUENS at industry events and coordinate with partners and trading teams.
• Set and monitor KPIs, oversee invoicing follow-ups, and ensure contract compliance.

Skills

New business sales

SMS Wholesale

Account management

Leadership

Travel readiness

Negotiation

Strategic planning

Education

Bachelors in Business or Marketing

MBA or equivalent

Job description

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.

This is a sales role. The Head of Wholesale is responsible for winning international wholesale new business , driving new business initiatives, and managing the profitability of account activities. This role involves hunting and winning major global accounts and representing the company at industry events, and aligning trading activities with the company\'s overall strategy.

Main Areas of Responsibility

• Business Development and Sales Management: Winning new business and increase sales in the wholesale segment, aiming to add a specific number of new accounts each quarter. This a new business development role
• Support acquisition of global accounts and tier 1 and 2 international enterprises
• Manage the buying and selling processes and the overall profitability of accounts
• This is a target sales role (indivial and team targets)
• Develop and execute a comprehensive business development strategy to drive growth and increase market share.

Team Leadership and Development

• Lead and develop the team\'s technical and professional skills
• Serve as the primary point of contact for escalation for anything related to the partners
• Regularly communicate updates on account progress and new requirements to ensure smooth operations
• Supervise the amendment of contracts to ensure compliance with organizational standards and perform quality checks

Strategic Representation and Networking

• Represent CEQUENS at relevant industry events and conferences, ensuring measurable returns on investment
• Keep the trading team updated with the latest industry changes and developments

Financial and Operational Oversight

• Oversee the follow up, if needed, for the collection of invoices
• Establish clear objectives and KPIs for traders that align with the company\'s strategic goals

Requirements

Educational and Professional Qualifications:

• Required: University Graduate in Business or Marketing
• Preferred: MBA or equivalent postgraduate qualification
• MUST have 10 plus years of related experience CPaaS or telecom industry, with a proven track record in winning business in Wholesale

Skills:

• Proven new business/sakes winnign experience in SMS Wholesale and trading clients
• Strong account management skills dealing with Mega/multiple accounts
• Experience with dealing with business like TikTok, Microsoft, Google.
• Demonstrated ability to achieve strong sales results in targeted enviroment
• Effective leadership skills capable of driving the account management team towards achieving business and operational goals
• Excellent skills in conflict resolution, problem-solving, and interpersonal communications
• Proficient in mentoring and coaching team members across various levels
• Understanding of pricing strategies and financial management within the trading sector
• Willingness and ability to travel frequently for business needs
• Commitment to continuous professional development through industry-related education
• Strong relationship-building and influential skills