Head of Sales

The Shalimar Hotel; Mumbai; On-site; INR 2,400,000 - 4,500,000; Full time

Job summary

The Shalimar Hotel in Mumbai invites applications for Head of Sales to lead revenue growth across corporate, leisure, and group segments. Based on-site, you will direct the sales team, set ambitious targets, build key relationships, and develop campaigns in collaboration with Marketing to position the hotel for high-value bookings.

You will monitor market trends, prepare forecasts and reports, and ensure sales processes are followed while coordinating with Operations to align service delivery

Qualifications

• Candidates should possess strong Sales and Sales Management skills to drive revenue targets and lead commercial initiatives.
• Candidates should possess proven Account Management capabilities to build, maintain, and grow relationships with key corporate and travel partners.
• Candidates should possess solid Team Management experience to coach, motivate, and develop a high-performing sales team.
• Candidates should possess robust Analytical Skills to interpret sales data, forecast demand, and inform pricing and strategy decisions.
• Relevant experience in hotel or hospitality sales, preferably in upscale or lifestyle properties.
• Strong negotiation, communication, and presentation skills, with comfort engaging senior client stakeholders.
• Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
• Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field; advanced qualifications are an advantage.
• Knowledge of local Mumbai market and key corporate, travel, and event segments is highly beneficial.

Responsibilities

• Oversee the sales strategy and revenue growth for the hotel.
• Manage the sales team, set performance targets, and handle key accounts.
• Develop sales campaigns and coordinate with Marketing to position the hotel effectively.
• Prepare sales forecasts and reports; monitor market trends and competitor activity.
• Ensure consistent implementation of sales processes and standards; coordinate with Operations for aligned guest satisfaction.

Skills

Sales management

Account management

Team leadership

Analytics

Hotel/hospitality sales

Negotiation & presentation

Communication skills

Education

Bachelor's degree in Business, Marketing, Hospitality Management, or related field

Job description

Company Description

The Shalimar Hotel is an exclusive 4-star lifestyle property located in the prestigious South Mumbai enclave. With 60 bespoke rooms and themed suites inspired by distinctive cultural aesthetics, the hotel offers a refined, contemporary experience for guests. It has earned a reputation as a preferred choice for discerning travelers seeking personalized service and upscale amenities. Team members join a hospitality environment that values quality, attention to detail, and memorable guest experiences.

Role Description

The Head of Sales is a full-time, on-site role based in Mumbai, responsible for leading the hotel’s sales strategy and revenue growth. This role oversees the sales team, sets performance targets, and manages key accounts across corporate, leisure, and group segments. Daily responsibilities include identifying new business opportunities, nurturing relationships with existing clients, developing sales campaigns, and collaborating with marketing to position the hotel effectively. The Head of Sales will monitor market trends and competitor activity, prepare sales forecasts and reports, and ensure consistent implementation of sales processes and standards. The role also involves regular coordination with operations and front office teams to align sales commitments with guest satisfaction and service delivery.

Qualifications

• Candidates should possess strong Sales and Sales Management skills to drive revenue targets and lead commercial initiatives.
• Candidates should possess proven Account Management capabilities to build, maintain, and grow relationships with key corporate and travel partners.
• Candidates should possess solid Team Management experience to coach, motivate, and develop a high-performing sales team.
• Candidates should possess robust Analytical Skills to interpret sales data, forecast demand, and inform pricing and strategy decisions.
• Relevant experience in hotel or hospitality sales, preferably in upscale or lifestyle properties.
• Strong negotiation, communication, and presentation skills, with comfort engaging senior client stakeholders.
• Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
• Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field; advanced qualifications are an advantage.
• Knowledge of local Mumbai market and key corporate, travel, and event segments is highly beneficial.