Head of Retail Expansion & Operations

Airnet; Delhi; On-site; INR 6,000,000 - 8,500,000; Full time

Benefits offered by this job

Competitive salary + performance-based incentives

Opportunity to lead expansion

Exposure to premium electronics brands

Job summary

A leading retail company is seeking a Head of Retail Expansion & Operations to oversee new store launches and improve sales at existing outlets. The role requires a highly experienced individual with 7–12 years in retail expansion or operations, preferably in consumer electronics. Key responsibilities include developing expansion strategies, managing vendors, and monitoring KPIs. The successful candidate will have strong leadership and negotiation skills and will lead a high-performing operations team. This position offers a competitive salary with performance-based incentives.

Qualifications

• 7–12 years of experience in Retail Expansion / Operations / Business Development.
• Experience in electronics, appliances, telecom, or similar categories is an advantage.
• Excellent negotiation and vendor management skills.
• Strong leadership, communication, and decision-making ability.
• Ability to manage multiple stores and new projects simultaneously.

Responsibilities

• Lead the end-to-end expansion of new stores across Delhi NCR.
• Drive sales performance and operational standards across current outlets.
• Develop and execute retail expansion strategy aligned with company growth plans.
• Identify high-potential markets and negotiate leases.
• Monitor store KPIs: revenue, footfall, conversion, and profitability.
• Implement SOPs and ensure smooth operations.
• Implement SOPs and ensure smooth operations across all retail locations.
• Coordinate with Sales, Marketing, Finance, and HR teams for store success.
• Build and lead a high-performing retail operations team.
• Drive new initiatives, promotions, and in-store customer experience improvements.

Skills

Retail expansion experience

Negotiation skills

Vendor management

Leadership

Communication skills

Multi-store operations

Education

Graduate/MBA preferred

Graduate

Job description

Head of Retail Expansion & Operations – Airnet

Location: Delhi NCR

Experience: 7–12 Years in Retail Expansion / Operations / Business Development

Role Type: Full-Time | Senior Management

About the Role

We are looking for a dynamic senior professional to lead new store expansion and drive sales performance across existing retail outlets. The ideal candidate will own the complete expansion strategy, store rollout, operational excellence, and revenue growth for all Airnet stores.

Key Responsibilities

• Lead the end-to-end expansion of new stores across Delhi NCR – location scouting, feasibility, layouts, vendor coordination, and launch.
• Drive sales performance and operational standards across current outlets.
• Develop and execute retail expansion strategy aligned with company growth plans.
• Identify high-potential markets, negotiate leases, and finalize store properties.
• Collaborate with OEM partners for approvals and store formats.
• Monitor store KPIs: revenue, footfall, conversion, ASP, category mix, and profitability.
• Implement SOPs and ensure smooth operations across all retail locations.
• Coordinate with Sales, Marketing, Finance, and HR teams for store success.
• Build and lead a high-performing retail operations team.
• Drive new initiatives, promotions, and in-store customer experience improvements.

Key Skills Required

• Strong experience in retail expansion, store rollout, or multi-store operations.
• Understanding of consumer electronics retail (preferred).
• Excellent negotiation and vendor management skills.
• Strong leadership, communication, and decision-making ability.
• Ability to manage multiple stores and new projects simultaneously.

Qualifications

• Graduate/MBA preferred.
• 7–12 years of experience in Retail Expansion / Operations / Business Development.
• Experience in electronics, appliances, telecom, or similar categories is an advantage.

What We Offer

• Competitive salary + performance-based incentives
• Opportunity to lead expansion for a fast-growing retail network
• Exposure to premium electronics brands and modern retail formats