Head of Quality & Delivery (Offshore) Transformation & Strategy Bengaluru

Power Tech Consulting Pty Ltd.; India; Hybrid; INR 4,000,000 - 8,000,000; Full time

Job summary

Power Tech Nexus, the product arm of Power Tech Consulting, seeks a Head of Quality & Delivery (Offshore) to lead offshore delivery and QA in India. You will define delivery plans, govern progress, and drive quality across engineering, data, Power Platform, and ERP tests while coordinating with Australian clients.

You'll supervise QA, test automation, and release gates, building a measurable quality culture and reporting quarterly metrics to leadership.

Qualifications

• 12+ years in IT services or software delivery, including 5+ years leading offshore delivery and QA teams.
• Track record of running a portfolio of concurrent projects for Australian, UK, or US clients delivered on time and within budget.
• Strong software quality background, including leading a QA function, setting test strategy, and introducing test automation and release gates.
• Strong delivery governance in both Agile and traditional delivery, including planning, RAID management, and change control.
• Experience managing resourcing, capacity, and utilisation in a services organisation.
• Proven people leadership, including hiring, developing, and retaining technical teams and managing performance.
• Confidence handling escalations with senior client stakeholders, and excellent written and spoken English.
• A metrics-driven approach, defining and reporting delivery and quality measures for leadership action.

Responsibilities

• Lead the offshore delivery and quality functions in India, covering client projects and Nexus product work across engineering, data, Power Platform, Odoo, and testing.
• Own delivery governance across the portfolio, planning, status reporting, RAID logs, change control, and stage gates.
• Manage resourcing and capacity, allocate people to projects, forecast demand from the sales pipeline, and flag hiring needs early.
• Hold delivery to time, budget, and scope; escalate with Australian clients and onshore leads.
• Set the quality strategy, test approach, quality gates, and a Definition of Done.
• Lead the QA function through QA Manager, including test planning, manual/automated testing, UAT, and release sign-off.
• Drive test automation and CI release gates with QA engineers, DevOps and Platform Engineer.
• Define and report delivery and quality metrics monthly, including on-time delivery and client satisfaction.
• Run root-cause analyses on defects and delivery issues; ensure lessons are acted on.

Skills

IT delivery

Offshore delivery leadership

QA leadership

Portfolio management

Test strategy

Test automation

Delivery governance

Resourcing

People leadership

Client management

Metrics-driven

Education

Bachelor's degree in CS/IT/Engineering

Tools

ISTQB Advanced Test Manager

PMP

PRINCE2

SAFe

Job description

About the role

Head of Quality & Delivery (Offshore)

Asenior leadership role. You'll lead our offshore delivery and quality functionsin India, so client projects and Nexus products land on time, on budget, and toa quality our Australian clients trust.

Ata Glance

• Location: India (preferred, Hybrid); otherlocations considered
• Employment type: Full-time, permanent
• Experience:12+years in IT delivery, 5+ leading offshore teams
• Role type:Seniorleadership with people management
• Core focus:Deliverygovernance, quality, resourcing, and metrics
• Working hours: Shifted India hours with atleast 4 hours' daily overlap with Australian (Melbourne and Brisbane) businesshours, typically around 7:30am–4:30pm IST, adjusted for Australian daylightsaving

AboutPower Tech Consulting

Power Tech is a data, AI, cloud, andtransformation consultancy serving mining, financial services, hospitality, andgovernment clients across Australia, New Zealand, Fiji, Singapore, and India.We're multi-vendor, so we recommend what's right, not what's easy to sell, andwe're building our own products alongside client work.

Service through contribution. Trustthrough transparency. Accountable from end to end. Join us and help shape whatPower Tech becomes.

Aboutthe Role

Power Tech Nexus is the productcompany of the Power Tech group. We build and run our own AI-driven softwareproducts for businesses in Australia and the region. We are a small teamgrowing deliberately, so every hire shapes how the product and the engineeringpractice turn out.

AsHead of Quality & Delivery (Offshore), you'll lead that team's delivery andquality. You'll own how work is planned, governed, staffed, tested, andreleased, and you'll build the standards, metrics, and habits that let ourAustralian clients and leadership trust what the offshore team delivers. Our QAManager, delivery leads, and project managers report to you, and you'll workclosely with our practice leads, the CISO, and onshore client leads.

KeyResponsibilities

• Leadthe offshore delivery and quality functions in India, covering client projectsand Nexus product work across engineering, data, Power Platform, Odoo, andtesting.
• Owndelivery governance across the portfolio, including planning, status reporting,RAID logs, change control, and stage gates, so every engagement has a clearplan and an honest status.
• Manageresourcing and capacity, allocating people to projects, forecasting demand fromthe sales pipeline, and flagging hiring needs early.
• Holddelivery to time, budget, and scope, and act as the escalation point forAustralian clients and onshore leads, joining steering meetings where needed.
• Setthe quality strategy, including the test approach, quality gates for everyrelease, and a Definition of Done, so quality is built in rather than tested inat the end.
• Leadthe QA function through the QA Manager, covering test planning, manual andautomated testing, UAT support, and release sign-off.
• Drivetest automation and CI release gates, working with our QA engineers and DevOpsand Platform Engineer.
• Defineand report delivery and quality metrics monthly, including on-time delivery,estimate accuracy, escaped defects, test coverage, and client satisfaction.
• Runroot-cause analysis on major defects and delivery issues, and make sure thelessons are acted on, not just recorded.
• Setdelivery and quality standards, templates, and handover expectations, alignedwith our ISO/IEC 27001 and 42001 controls.
• Hire,develop, and retain the offshore delivery and QA team, working with practiceleads on hiring, onboarding performance, and career paths.
• Supportpre-sales with delivery estimates, staffing plans, and test approaches, andmanage subcontractors and vendors delivering alongside our team.

Must-HaveSkills and Experience

• 12+years in IT services or software delivery, including 5+ years leading offshoredelivery and QA teams.
• Atrack record of running a portfolio of concurrent projects for Australian, UK,or US clients, delivered on time and within budget, that you can walk usthrough at interview.
• Astrong software quality background, including leading a QA function, settingtest strategy, and introducing test automation and release gates.
• Strongdelivery governance in both Agile and traditional delivery, including planning,RAID management, and change control.
• Experiencemanaging resourcing, capacity, and utilisation in a services organisation.
• Provenpeople leadership, including hiring, developing, and retaining technical teamsand managing performance.
• Confidencehandling escalations with senior client stakeholders, and excellent written andspoken English.
• Ametrics-driven approach, defining and reporting delivery and quality measuresthat leadership can act on.

DesirableSkills

• Certificationssuch as ISTQB Advanced Test Manager, PMP, PRINCE2, or SAFe.
• Experiencewith test automation frameworks such as Playwright or Selenium, and CI/CDrelease gates.
• Deliveryor testing experience on ERP (Odoo), Power Platform, data, or AI projects,including testing AI features where outputs vary.
• Experienceworking within ISO/IEC 27001 or ISO 9001 controls.
• Experiencebuilding or scaling an offshore delivery centre from a small base.
• Experienceusing AI tools to improve delivery management and testing.

Education

A bachelor's degree in computerscience, information technology, engineering, or a related field, or equivalentexperience.

WhatSuccess Looks Like

• Releasesship with few escaped defects, and clients notice the quality of what theoffshore team delivers.
• Projectsland on time and within budget, and client escalations are rare and resolvedquickly.
• Qualitygates and delivery metrics give leadership a clear, honest view of theportfolio, with risks surfaced early.
• Theoffshore team is well staffed and stable, and automated test coverage growsrelease by release.