Head of Payroll Operations

Jobs Ai; India; Remote; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Performance-based bonus structure

Annual learning & development stipend

Health and wellness benefits

Job summary

Jobs Ai is seeking a Head of Payroll Operations to lead our remote payroll function globally. This role combines strategic thinking with hands-on execution to shape operations and deliver outstanding results.

You will collaborate with executives, oversee budgets and forecasts, and scale a distributed team across locations while driving data-driven decisions and process improvements. Fully remote with flexible hours and performance-based incentives.

Qualifications

• 8-10+ years in a relevant functional role.
• Experience in operations, project management, or client success.
• Ability to manage multiple competing priorities.
• High-level proficiency with cloud-based enterprise solutions.
• Strong working knowledge of helpdesk, ticketing, or CRM software.

Responsibilities

• Collaborate with executive leadership to drive core company milestones.
• Manage complex departmental budgets, strategic forecasting, and resource allocation.
• Lead, mentor, and scale a globally distributed team.
• Manage project timelines, resource allocation, and cross-team coordination.
• Troubleshoot, investigate, and resolve complex operational or customer issues.

Skills

Stakeholder management

Cloud-based solutions

Prioritization

CRM software

Data-driven decision making

Tools

Helpdesk / ticketing systems

CRM software

Job description

We are actively seeking a results-driven Head of Payroll Operations to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional results within your functional area. The ideal candidate will combine big-picture strategic thinking with hands-on, tactical execution.

Key Responsibilities:

• Collaborate directly with executive leadership to drive core company milestones.
• Manage complex departmental budgets, strategic forecasting, and resource allocation.
• Lead, mentor, and structurally scale a high-performing, globally distributed team.
• Manage project timelines, resource allocation, and cross-team coordination.
• Troubleshoot, investigate, and resolve complex operational or customer issues.

Required Skills & Qualifications:

• 8-10+ years of demonstrated, progressive success in a relevant functional role.
• Proven track record in operations, project management, or client success.
• Exceptional ability to manage multiple competing priorities simultaneously.
• High-level proficiency with modern cloud-based enterprise solutions.
• Strong working knowledge of helpdesk, ticketing, or CRM software.

What You’ll Bring:

• The proven ability to thrive and drive results in an ambiguous, fast-paced setting.
• Exceptional stakeholder management, active listening, and negotiation skills.
• Strong analytical abilities coupled with a commitment to data-driven decision making.
• Fully remote, flexible work hours
• Performance-based bonus structure
• Annual learning & development stipend
• Health and wellness benefits (varies by location)
• Opportunity to work on high-impact projects

Equal Opportunity Employer:

This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.