Head of Growth

The Reliable Jobs; Pune District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

The Reliable Jobs is seeking a senior revenue leader to own the entire pipeline for hotel clients, from prospecting to expansion. You will lead multi-channel outbound programs, drive new US-based client acquisition, and expand relationships with existing customers.

You will also head the lead generation and customer success teams, set ambitious goals, and use data to optimize funnel performance, churn, LTV, and CAC in a fast-moving, profitable startup.

Qualifications

• Proven track record in multi-channel outbound and building lead generation engines from scratch.
• Strong grasp of B2B subscription metrics: MRR, churn, NRR, LTV, CAC.
• Experience leading cross-functional teams and driving measurable outcomes.
• Experience building and executing GTM strategies for the US market is a strong advantage.

Responsibilities

• Own and optimize the revenue pipeline from prospecting to expansion.
• Lead the Lead Gen and Customer Success teams to ensure client value and retention.
• Set clear goals, run regular reviews, and foster a culture of ownership and continuous improvement.
• Use funnel data to identify opportunities and drive decisions on lead quality, conversion, retention, and expansion.
• Collaborate with product and tech teams to implement tools and automation for growth.

Skills

Multi-channel outbound

Team leadership

Data-driven decisions

GTM strategy (US market)

Job description

The client is is an AI-first commercial management company for hotels and hotel operators in the US. They help clients grow revenue through a unified, tech-led solution and service. They are a rapidly growing startup, 230+ members strong, funded by top investors, and already profitable with several million USD in revenue.

About the Role

In this role you will own the entire revenue pipeline — from generating new hotel client leads across all channels to retaining and expanding our existing client base. You will also lead the lead generation and customer success teams. This is a high ownership, senior role.

KRAs

• Lead Generation - Own and optimize lead generation across email campaigns, Meta ads, cold calling, and expansion and referrals from the existing client base.
• Customer Retention & Expansion - Lead the CSM team to ensure every client gets consistent value and concerns are addressed before they escape.
• Team Leadership - Set clear goals, run regular reviews, and build a culture of ownership and continuous improvement.
• Strategy and Execution - Use data across the funnel to identify opportunities and drive decisions — on lead quality, conversion, retention, and expansion.
• Cross Functional Collaboration - Partner with product and tech teams on tools and automation that can improve the growth engine.

Requirements

• Strong track record in multi-channel outbound — email, ads, cold calling — and building lead generation engines from the ground up.
• You understand B2B subscription metrics: MRR, churn, NRR, LTV, CAC. You know how to use these to make decisions, not just report them.
• You are comfortable leading teams across different functions and holding them to outcomes.
• You thrive in fast-moving environments and take ownership without waiting to be directed.
• Prior experience building and executing GTM strategies for the US market is a strong advantage.