Head of Commercial Sales

SaaS Labs; Dadri; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

SaaS Labs is seeking a Head of Commercial Sales to build and scale a high-performing global commercial revenue engine, focusing on mid-market customers across North America, EMEA, APAC, and ANZ.

This role involves driving ARR growth, leading outbound GTM strategies, and collaborating with cross-functional teams to achieve ambitious sales goals.

A strong B2B SaaS sales background and proven leadership in managing commercial sales teams are essential for success in this position.

Qualifications

• 12–18+ years experience in B2B SaaS, AI, or technology sales.
• Proven track record leading a $25M–$30M+ commercial sales.
• Deep expertise in outbound-led pipeline generation.

Responsibilities

• Build and scale a global commercial revenue engine.
• Own commercial ARR growth across new business.
• Drive outbound-first GTM strategy.

Skills

B2B SaaS sales experience

Outbound sales strategy

Team leadership

Global sales

Revenue operations

Account expansion

Coaching sales teams

Job description

With JustCall, we’re leading the innovation on how sales and service teams connect with their customers using AI - across calls, texts, emails, WhatsApp, and whatever comes next! It’s a multichannel communication system that helps 7000+ of our customers serve theirs better with 24/7 AI Agents, on-point integrations, and other forward-looking features.

Your mission

As the Head of Commercial Sales, you will build and scale a high-performing global commercial revenue engine focused on mid-market customers across North America, EMEA, APAC, and ANZ.

You will own commercial ARR growth across new business and expansion motions while driving an outbound-first GTM strategy. This role will lead and scale AE and BDR organizations improve forecasting and sales efficiency, and build a metrics-driven, execution-focused sales culture for the company’s next phase of growth.

You will work closely with founders and cross-functional leaders across Product, Marketing, Customer Success, Finance, and RevOps to shape GTM strategy, pricing, commercial execution, and customer growth initiatives.

Your toolkit

• 12–18+ years in B2B SaaS, AI, or technology sales with a proven track record leading a $25M–$30M+ commercial or mid-market sales.
• Outbound-first GTM builder - deep expertise in outbound-led pipeline generation and sales motion design.
• AE and BDR org leadership - experienced in managing, scaling, and structuring both functions simultaneously.
• Global sales experience - comfortable running multi-region motions across NA, EMEA, APAC, and ANZ
• Mid-market and emerging enterprise - proven success closing and expanding accounts in this segment
• Revenue operations fluency - strong command of forecasting, territory planning, sales analytics, and deal governance.
• Expansion revenue focus - track record improving ACV, driving net revenue retention, and building predictable growth.
• Strong people leader - experienced in hiring, coaching, and developing high-performing sales teams with performance-driven cultures.
• Founder-mode operator - thrives in fast-paced, high-ownership environments with ambiguity and evolving priorities.

Extras that give you an edge

• Background in AI-first or product-led SaaS companies.
• Exposure to sales tech, customer communication, workflow automation, or revenue acceleration platforms.
• Built outbound sales engines from early-stage to scale, not just inherited them.
• Familiar with AI-native sales workflows, automation, and revenue intelligence tooling.
• Experience leading distributed global teams across multiple international markets.
• Strong cross-functional partner to Product, RevOps, and CS with a track record of improving GTM efficiency together.