Head of E-Commerce Division at Andheri East.

Job Search; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Job Search in Mumbai seeks a seasoned Head of E-Commerce to establish and lead our new division in Andheri East. You will drive product development, procurement, and end-to-end online operations while optimizing profitability and customer experience.

The role demands deep expertise in beauty and home care categories, strong leadership, and a data-driven approach to scaling the business across platforms and markets.

Qualifications

• Minimum 10 years in e-commerce, with beauty, aromatherapy, essential oils, personal care, gifting, and home care products.
• Demonstrable experience in product development and e-commerce scaling.
• Proficiency in e-commerce platforms, analytics tools, and digital marketing strategies.
• Strong leadership, procurement, and sales management skills.
• Bachelor’s degree in business administration, Marketing, or related. Masters preferred.

Responsibilities

• Strategic Leadership: Set and implement the division's strategic vision.
• Product Development: Guide creation of innovative products in beauty and related categories.
• Operational Oversight: Direct daily e-commerce operations including platform management and customer service.
• Procurement & Supply Chain: Lead procurement strategies and collaborate with supply chain teams.
• Sales & Turnover: Develop and implement strategies to grow turnover and profitability.
• Team Building & Management: Recruit and mentor a high-performing e-commerce team.
• Stakeholder Collaboration: Work with internal teams, vendors, and providers to optimize platform functionality.

Skills

Strategic leadership

Product development

E-commerce operations

Procurement

Supply chain

Sales management

Team leadership

Stakeholder collaboration

Market analysis

Education

Bachelor's degree in business administration or Marketing

Masters preferred

Tools

Analytics tools

Digital marketing platforms

Job description

Urgent job opening for Head of E-Commerce Division at Andheri East.

Department: E-Commerce

Reports To: Managing Director, General Manager

Position Overview:

We are in search of an experienced Head for our E-Commerce Division who has a rich background in product development and a deep understanding of beauty, aromatherapy, essential oils, personal care, gifting, and home care products. This role is instrumental in establishing our new e-commerce division, guiding product development, overseeing procurement, and driving both operational excellence and profitability.

Key Responsibilities:

1. Strategic Leadership:

• Set and implement the strategic vision for the e-commerce division.
• Align e-commerce objectives with the company's overall business goals.
• Monitor e-commerce and market trends to identify opportunities and threats.

2. Product Development:

• Collaborate closely with the product development team to guide the creation of innovative products.
• Leverage expertise in beauty, aromatherapy, essential oils, and related categories to ensure product relevance and appeal.
• Gather consumer insights and feedback to inform product enhancements and launches.

3. Operational Oversight:

• Direct daily e-commerce operations, including platform management, order processing, and customer service.
• Oversee inventory management, optimizing stock levels and turnover.

4. Procurement & Supply Chain:

• Lead procurement strategies, fostering relationships with suppliers and negotiating contracts.
• Collaborate with supply chain teams to enhance logistics and reduce operational costs.

5. Sales & Turnover:

• Develop and implement sales strategies that drive growth in turnover and profitability.
• Monitor sales performance indicators and adjust strategies in response to market dynamics.

6. Team Building & Management:

• Assess staffing needs, spearheading recruitment and team development.
• Mentor and oversee a high-performing e-commerce team.
• Cultivate a collaborative and innovative work environment.

7. Stakeholder Collaboration:

• Engage with internal teams, vendors, and third-party providers to optimize platform functionality and product offerings.

Qualifications:

• Minimum of 10 years of experience in e-commerce, specifically within beauty, aromatherapy, essential oils, personal care, gifting, and home care products.
• Demonstrable experience in product development and e-commerce scaling.
• Proficiency in e-commerce platforms, analytics tools, and digital marketing strategies.
• Strong leadership, procurement, and sales management skills.
• Bachelors degree in business administration, Marketing, or related. Masters preferred.