Head- IT & Digital Manufacturing & Supply Chain Systems

Hero MotoCorp; Gurugram District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Hero MotoCorp seeks a Head IT & Digital Manufacturing & Supply Chain Systems to drive digital transformation across manufacturing and operations. You will own the product vision, roadmap, and backlog for digital solutions spanning MES, ERP, and IIoT platforms, collaborating with business units, IT teams, and vendors to translate operational needs into actionable product requirements.

Lead Agile delivery, align with enterprise architecture, and drive adoption through change management.

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, or IT preferred).
• MBA or PGDM in Operations/Technology Management is desirable.
• 15+ years total experience with 5+ years in Product Owner or Digital Transformation.

Responsibilities

• Own product vision, roadmap, and backlog for digital solutions supporting operations.
• Collaborate with business units, IT teams, and vendors to translate challenges into requirements.
• Lead Agile product development lifecycle including sprint planning and UAT.
• Ensure alignment with digital strategy, architecture, and IT security standards.
• Drive process optimization to improve OEE, reduce downtime, and streamline workflows.
• Facilitate change management, training, and user adoption.
• Coordinate with partners for effective product delivery and support.

Skills

Product ownership

Agile/Scrum

Stakeholder management

Strategic thinking

Cross-functional leadership

Digital product delivery

Data analytics

Technical acumen in manufacturing

Education

Bachelor’s degree in Engineering

MBA or PGDM in Operations/Technology Management

Tools

SAP

MES

IIoT platforms

PLCs/SCADA

Job description

Job Title:

Head IT & Digital Manufacturing & Supply Chain Systems

Job Purpose Statement:

To drive digital transformation initiatives across manufacturing and operational functions by defining and delivering digital products aligned with business goals.

The Head IT & Digital Manufacturing & Supply Chain Systems – acts as the strategic interface between business stakeholders and the digital development teams, ensuring agile delivery of digital solutions that enhance efficiency, visibility, and innovation across manufacturing, supply chain, and operations.

Key Responsibility:

• Digital Product Ownership: Define and own the product vision, roadmap, and backlog for digital solutions supporting operations (Manufacturing, SCM, Quality, Plant Maintenance, etc.).
• Stakeholder Collaboration: Act as the primary liaison between business units, IT teams, and vendors to understand operational challenges and translate them into digital product requirements.
• Agile Delivery Management: Lead product development lifecycle using Agile methodology – sprint planning, backlog grooming, user story creation, UAT, and release planning.
• Solution Design: Collaborate with enterprise architects and solution leads to ensure alignment with overall digital strategy, system architecture, and IT security standards.
• Process Optimization: Identify areas for process improvement and digitization across manufacturing and operations functions; drive initiatives to improve OEE, reduce downtime, and streamline workflows.
• Change Management: Facilitate user adoption through effective change management, training, and continuous feedback loops.
• Vendor & Partner Management: Coordinate with technology partners and solution vendors for effective product delivery and support.

Academic Qualification:

• Bachelor’s degree in Engineering (Mechanical, Electrical, or IT preferred);
• MBA or PGDM in Operations/Technology Management or equivalent is desirable

Relevant Experience:

• 15+ years of total experience with at least 5 years in a Product Owner or Digital Transformation role.
• Proven experience working in manufacturing operations with a strong understanding of supply chain, and production systems.
• Hands-on experience managing digital products using Agile/Scrum methodologies.
• Experience in ERP (SAP), MES, IIoT platforms, or related smart manufacturing technologies. Experience in planning, procurement systems

Technical Skills/Knowledge:

• Knowledge of manufacturing systems like MES, SCADA, PLCs, CMMS, etc.
• Familiarity with SAP (PP, PM, MM), IIoT platforms (e.g., PTC ThingWorx, Siemens Mindsphere), planning, procurement systems
• Understanding of data analytics, AI/ML applications in manufacturing
• Exposure to integration frameworks and APIs
• Basic knowledge of cybersecurity and data governance in operational systems

Behavioural Skills:

• Strategic thinking with a problem-solving mindset
• Strong interpersonal and stakeholder management skills
• Excellent communication and presentation abilities
• Adaptable and resilient in a dynamic, change-driven environment
• High ownership, accountability, and result orientation
• Ability to influence cross-functional teams without direct authority