Manager, Information Systems

Amgen; Hyderabad; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

Amgen is seeking an accomplished Manager, Information Systems to lead the Manufacturing Excellence product team. You will guide a global, matrixed technology organization, deliver capabilities that improve business outcomes, and ensure alignment with regulatory and quality standards.

The role demands strong leadership in technology-driven manufacturing, product management, and organizational transformation, with experience across software delivery, DevOps, cloud, and analytics in regulated

Qualifications

• Bachelor’s or Master’s degree in a related field.
• 8–12 years of experience in technology leadership roles within manufacturing, pharma, or regulated industries.
• Proven ability to lead global, matrixed teams and manage complex technology programs.
• Experience in software delivery, product management, and organizational transformation.
• Strong knowledge of governance, cybersecurity, quality, privacy, and regulatory requirements.

Responsibilities

• Lead and develop a diverse technology team within a global, matrixed organization.
• Build a culture of collaboration, innovation, accountability, and continuous improvement.
• Recruit, mentor, coach, and develop talent while promoting inclusive and effective ways of working.
• Maintain relationships with business and technology leaders and communicate roadmaps, delivery status, risks, and priorities.
• Translate business needs into technology capabilities and measurable outcomes.
• Develop and execute technology, product, and workforce plans aligned with strategy.
• Oversee the software-development lifecycle from planning to support.
• Collaborate with product owners, service owners, and vendors to meet commitments.
• Manage scope, schedules, risks, resources, and escalations across initiatives.
• Promote Agile, DevOps, cloud, data, analytics, and AI where valuable.

Skills

Technology leadership

Team development

Stakeholder management

Technology roadmaps

Agile/DevOps

Regulatory compliance

Product management

Global/remote teamwork

Vendor & budget management

Strategic planning

Education

Bachelor’s or Master’s degree in Business, Engineering, IT, CS or related field

Job description

Role Description

Let’s do this. Let’s change the world.

The Manager, Information Systems will lead the Manufacturing Excellence product team responsible for delivering technology capabilities that improve business outcomes. This role will develop and lead a high‑performing team, oversee technology delivery and operations, and ensure alignment with business strategy, enterprise standards, security, quality, and regulatory requirements.

The ideal candidate has strong leadership experience in technology-driven manufacturing or regulated environments, combined with knowledge of software delivery, product management, organizational transformation, and global team leadership.

Roles And Responsibilities

• Lead and develop a diverse technology team within a global, matrixed organization.
• Build a culture of collaboration, innovation, accountability, and continuous improvement.
• Recruit, mentor, coach, and develop talent while promoting inclusive and effective ways of working.
• Maintain strong relationships with business and technology leaders and communicate service roadmaps, delivery status, risks, and priorities.
• Understand business processes, manufacturing workflows, and information needs and translate them into technology capabilities and measurable outcomes.
• Develop and execute technology, product, and workforce plans aligned with organizational strategy.
• Oversee the software-development lifecycle, including planning, design, delivery, deployment, operations, and support.
• Work with product owners, service owners, architects, delivery teams, and vendors to ensure commitments are met.
• Manage scope, schedules, risks, dependencies, resources, and escalations across technology initiatives.
• Promote Agile, DevOps, automation, cloud, data, analytics, and AI capabilities where they provide business value.
• Ensure technology solutions comply with enterprise architecture, cybersecurity, quality, privacy, and regulatory requirements.
• Define and monitor performance metrics for delivery, reliability, service quality, adoption, and business outcomes.
• Manage operating and product-team budgets, forecasts, vendor costs, and resource plans.
• Participate in leadership, governance, and stakeholder meetings and facilitate cross-functional alignment.
• Support change management and adoption of new technology products, processes, and ways of working.
• Remain accountable for overall organizational compliance with applicable quality and regulatory requirements.

Basic Qualifications

• Bachelor’s or Master’s degree with 8–12 years of experience in Business, Engineering, Information Technology, Computer Science, or a related field.

Must-Have Skills

• Demonstrated experience leading technology initiatives, products, services, and teams.
• Experience managing, coaching, and developing employees and matrixed teams.
• Strong experience partnering with business leaders, product owners, and senior stakeholders.
• Experience defining technology roadmaps, operating models, and delivery plans.
• Strong understanding of software development, product management, Agile delivery, DevOps, and production operations.
• Experience managing scope, budgets, risks, vendors, resources, and executive escalations.
• Experience with technology governance, cybersecurity, quality, compliance, and risk management.
• Experience in pharmaceutical, biotechnology, manufacturing, life sciences, or another regulated industry.
• Strong business acumen, analytical thinking, decision-making, communication, and stakeholder-management skills.
• Experience applying methodologies such as Agile, SAFe, Kanban, ITIL, or comparable frameworks.
• Ability to manage multiple priorities and work effectively with global and virtual teams.

Good-to-Have Skills

• Leadership experience within a pharmaceutical, biotechnology, manufacturing, or technology organization.
• Experience leading software, cloud, data, analytics, automation, or AI-enabled product teams.
• Broad knowledge of enterprise applications, architecture, infrastructure, data, integration, cybersecurity, and cloud platforms.
• Experience managing strategic vendors, consulting firms, or managed-service providers.
• Understanding of manufacturing systems, enterprise data platforms, and regulated computerized systems.
• Experience with organizational transformation, change management, and product operating models.

Preferred Certifications

• ITIL certification — preferred.
• Agile or Scaled Agile Framework certification — preferred.
• Product, project, program, cloud, or change-management certification — preferred.

Soft Skills

• Excellent leadership, coaching, and team-management skills.
• Strong transformation and change-management capabilities.
• Exceptional communication, collaboration, negotiation, and presentation skills.
• High degree of initiative, ownership, and accountability.
• Ability to influence decisions and build trusted partnerships.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to work effectively in a fast‑paced, global, and matrixed environment.