HCL Tech Walk in Fresher Noida 28th Sep 2026

HCL Technologies Limited; Dadri; On-site; INR 200,000 - 320,000; Full time

Benefits offered by this job

Two Way Cabs Available

Job summary

HCL Technologies Limited in Noida is seeking a Customer Care Representative-Freshers for US/UK voice process with walk-in interviews. The role focuses on resolving customer queries in line with client guidelines and maintaining professional telephone etiquette.

Fresh graduates with strong communication skills are encouraged to apply; banking domain inbound calling experience is an advantage. Two-way cabs are provided for commuting to the interview location in Noida.

Qualifications

• Excellent communication skills - both verbal and written - with a professional telephone etiquette.
• Helpful, empathetic, and enthusiastic about customer service.
• Freshers in US/UK Inbound calling preferably in Banking domain.

Responsibilities

• Answer all inbound queries as per call flow procedure.
• Adherence to process to ensure high quality and customer service.
• Follow escalation procedures for issues uncontrollable at agent level First call resolution.
• Involvement in motivational activities, implementing feedback given during monitoring sessions.
• Ensuring data security - proprietary data of customers.

Skills

Communication skills

Customer service

Telephone etiquette

Empathy

Job description

Fresher Walk-In Drive for Customer Support Executive (Voice) for HCLTECH

HCL Tech Hiring for US/UK Voice Process 28-Sept- 2026 Walk in directly.

Walk in Timing- 11 AM-2PM

Interview Location: - HCL Technologies: -

Designation: Customer Care Representative-Freshers

Any Grad/UG can apply (No Regular Students / No Law Graduate)

B.tech, MTech, BCA and MCA is not eligible.

Work Location: Noida

Two Way Cabs Available

Job Description - Customer Service Executive - Fresher

Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.

Work Experience & Qualification criteria:

• Excellent communication skills - both verbal and written - with a professional telephone etiquette
• Helpful, empathetic, and enthusiastic about customer service
• Freshers in US/UK Inbound calling preferably in Banking domain

Job Description

• Answer all inbound queries as per call flow procedure.
• Adherence to process to ensure high quality and customer service.
• Follow escalation procedures for issues uncontrollable at agent level First call resolution.
• Involvement in motivational activities, implementing feedback given during monitoring sessions.
• Ensuring data security - proprietary data of customers

Please don't carry laptop while coming for interview