Walk-in Drive || 17th September 2026 || International Voice Process || Noida

HCLTech; Dadri; On-site; INR 300,000 - 380,000; Full time

Job summary

HCLTech in Noida is hiring Associates/Analyst for International Voice Process inbound calling. This role focuses on addressing client queries via voice and written channels with no sales or upselling involved.

Walk-ins are invited on 17 September 2026 from 11:00 AM to 2:00 PM. Freshers are not eligible. Bring an updated resume, a passport-size photo, and an identity proof; prior experience with inbound calling and data accuracy is preferred.

Qualifications

• 1–3 years experience in international voice process.
• Not eligible: freshers.
• Experience with inbound calling and client query resolution.

Responsibilities

• Handle inquiries related to products, services, data, and client accounts.
• Manage multiple client queries efficiently using workflow tools.
• Maintain accurate records of customer interactions in internal systems.
• Collaborate with internal teams to resolve client issues effectively.
• Ensure client satisfaction with service excellence and a customer-first approach.

Skills

Problem-solving

Multitasking

Communication (voice & written)

Tools

Workflow tools

Job description

HCLTech is Hiring for International Voice Process

Interested candidates can walk in for an interview | Freshers are not eligible

Dates: 17th September 2026

Timing: 11:00 AM - 2:00 PM

Work Location: Noida

Please carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

We are hiring Associates/ Analyst for our Inbound Calling Process (No Sales, No Upselling, No Cross-Selling).

Designation: Associate/Analyst Process :Inbound Calling

Experience: 1-3 years in International Voice Process Education

Mandatory Qualifications

• Strong problem-solving mindset
• Ability to multitask and deliver results both individually & as part of a team
• Respond to client queries via voice & written communication, ensuring accurate and timely resolutions.

Handle inquiries related to products, services, data, and client accounts Manage multiple client queries efficiently using workflow tools Maintain accurate records of customer interactions in internal systems Collaborate with internal teams to resolve client issues effectively Ensure client satisfaction with service excellence and a customer-first approach