GVI APAC Project Services 171224

Automatic Data Processing, Inc.; Rangareddy; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a Functional Consultant (SAP Payroll) to support and implement SAP Payroll configurations for clients.

The role emphasizes adherence to GlobalView standards, detailed documentation, and effective communication with stakeholders worldwide. Ideal candidates will have 4 to 10 years of SAP Payroll experience, strong problem-solving and client-management skills, and the ability to work within a global team to resolve issues and deliver quality consulting

Qualifications

• Strong SAP Payroll experience in either end-to-end implementation or support.
• 4 to 10 years of SAP Payroll configuration experience.

Responsibilities

• Provide issue resolution per defined SLAs with investigation, solution, configuration, testing and documentation.
• Prepare functional specifications and change control requests.
• Assess support pack configuration and complete related testing activities.
• Provide consulting services to clients as required.
• Adhere to GlobalView configuration standards and ADP procedures.

Skills

Customer communication

Problem solving

Time management

Team collaboration

Tools

SAP Payroll

Job description

Job Description:

Title: Functional Consultant (SAP Payroll)

Responsibilities

• Provide support for issue resolution as per defined SLAs specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation.
• Prepare functional specifications and change control requests.
• Assess Support Pack configuration, as requirements directed and complete subsequent configuration and testing activities arising out of support pack application.
• Provide consulting services to client base, as required.
• Adhere to GlobalView configuration standards and conventions as well as ADP procedures and policies.
• Ensure that customer needs not effectively addressed within the current offering are communicated to GlobalView Product Manager.
• Provide relevant knowledge sharing opportunities for associates within Technical Services and Operations.
• Liaise with Account Management.
• Ensure up to date knowledge of the ADP GlobalView and associated services is maintained.
• Provide afterhours support as agreed with Client / Team Leader / Manager.

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Qualifications

Technical Skills

• Strong SAP Payroll experience in either end-to-end Implementation or Support environments4to 10 years of SAP Payroll configuration experience

Competencies

• Professional manner and presentation with the ability to professionally set, manage and satisfy customer expectations through personal involvement or delegation
• Demonstrated business consulting skills
• Should be able to handle clients, able to set the expectation and manage client SPOCs.
• Excellent written and verbal communication skills
• Ability to work systematically and logically to resolve problems, address opportunities or manage the situation at hand, identify causes, relationships and implications
• Demonstrated knowledge and application of key methodologies employed by technical services team
• Demonstrated ability to work with a global team to achieve problem resolution
• Ability to prioritize tasks and demonstrated time management skills
• Ability to work collaboratively with associates to achieve team goals