Associate Functional Consultant

ADP; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

A multinational technology company in Hyderabad seeks an Associate Functional Consultant to provide SAP HCM configuration and support for various clients. Responsibilities include resolving client issues, preparing technical specifications, and ensuring service standards are met. Ideal candidates will have 3-5 years of SAP experience, especially in Payroll and Time Management, to deliver effective solutions and support during peak times.

Qualifications

• 3-5 years of working experience in SAP HCM configuration in modules like Personnel Administration, Payroll, and Time.
• Should have worked on at least one end to end Implementation or support project.
• Working experience of PCR and Schema (both time and payroll) is good to have.

Responsibilities

• Own SAP configuration and provide consulting services for multiple MNC Clients of GlobalView.
• Perform SAP configuration and resolve client issues based on the ticketing system/CRM.
• Provide technical support for post-live issue resolution.
• Prepare functional/technical specifications and manage change requests.
• Ensure customer needs are addressed with the GlobalView Product Manager.

Skills

SAP HCM configuration

Payroll configuration

Time Management

End to end implementation

PCR and Schema (time and payroll)

Job description

Role name: Associate Functional Consultant/Sr.Associate Functional Consultant/Consultant. We can use P ID 66391 as an example.

• 3-5 years of working experience in SAP HCM configuration in modules like Personnel Administration, Payroll and Time.
• Payroll–creation of wage types, characteristics, payroll calculation rules, schema.
• Time Management (Negative Time) –Quota configuration via standard tables and generation through PT60, and Positive Time with Overtime generation and Clock in and clock-out processing.
• Should have worked on at least one end to end Implementation or support project.
• Working experience of PCR and Schema (both time and payroll) is good to have.

Responsibilities

• GlobalView Application Support consultant role is within GV India, which is a part of ADP India Service Delivery Organization.
• The consultants own the SAP configuration and provide consulting services for multiple MNC Clients of GlobalView in UK, IE and ZA and rest of EMEA.
• Perform SAP configuration and resolve client issues based on the ticketing system/CRM and priority of the request.
• Provide technical support for post-live issue resolution within Service Level Agreement timeframes and support investigation, solution identification, recommendation, configuration, unit testing and solution documentation.
• Prepare functional/technical specifications and manage change requests.
• Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client’s current offering.
• Assess Support Pack configuration, as requirements directed. Subsequent configuration and testing activities arising out of support pack application.
• Identify, co-ordinate and test SAP Note application as an advanced correction, as required.
• Work with Managed Service associates & leads to provide First Time Right solutions.
• Provide relevant knowledge sharing opportunities for associates within Technical Services and Operations
• Ensure up to date knowledge of the ADP GlobalView SAP application and associated services.
• Adhere to ADP GlobalView configuration standards and conventions.
• After hours support as agreed with Client / Team Leader / Manager and undertake other projects as directed.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology
• Human Resources Services and IT System Custom Software Development

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