Guest Service Associate - Housekeeping

Accor; Visakhapatnam; On-site; INR 167,400 - 279,000; Full time

Job summary

Accor in Visakhapatnam invites you to join as a Guest Service Associate - Housekeeping. You will maintain clean, welcoming guest rooms and support hotel operations with professionalism and care.

You will follow established standards, be detail‑oriented, and work with a friendly team to deliver memorable stays for guests while upholding safety and quality. Experience in hospitality is a plus, but enthusiasm and reliability matter most.

Qualifications

• Warm, caring personality with a passion for guest service.
• Ability to anticipate guest needs and deliver personalized service.
• Excellent organizational and time-management skills.
• Meticulous attention to cleanliness and safety standards.
• Reliable, punctual, and able to work flexible shifts.
• Clear communication and teamwork in a hotel environment.
• Willingness to learn and follow procedures.

Responsibilities

• Clean and maintain all assigned guest rooms to our established standards, paying meticulous attention to every detail
• Anticipate guest needs and take initiative to personalize their experience, demonstrating genuine care and hospitality
• Respect and protect guest privacy and belongings while maintaining exceptional service standards
• Organize and manage your workload efficiently, prioritizing tasks to meet daily cleaning schedules
• Collaborate with team members and other departments to ensure seamless guest experiences
• Report maintenance issues, damages, or safety concerns promptly to supervisors
• Restock supplies and maintain inventory of cleaning materials and guest amenities
• Respond professionally and empathetically to guest requests and special needs
• Adapt to changing priorities and guest requirements with flexibility and a positive attitude
• Contribute to a clean, organized, and inclusive work environment that supports team success

Skills

Guest service

Attention to detail

Organizational skills

Time management

Communication skills

Team collaboration

Flexibility

Hospitality experience

Physical stamina

Job description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Join our team in Visakhapatnam as a Guest Service Associate - Housekeeping! You will be at the heart of our hotel operations, taking ownership of guest rooms and creating memorable experiences for our valued guests. In this role, you'll ensure that every guest enjoys a clean, comfortable, and welcoming space while maintaining the highest standards of service and professionalism. Your attention to detail, warm personality, and commitment to excellence will directly contribute to guest satisfaction and loyalty.

• Clean and maintain all assigned guest rooms to our established standards, paying meticulous attention to every detail
• Anticipate guest needs and take initiative to personalize their experience, demonstrating genuine care and hospitality
• Respect and protect guest privacy and belongings while maintaining exceptional service standards
• Organize and manage your workload efficiently, prioritizing tasks to meet daily cleaning schedules
• Collaborate with team members and other departments to ensure seamless guest experiences
• Report maintenance issues, damages, or safety concerns promptly to supervisors
• Restock supplies and maintain inventory of cleaning materials and guest amenities
• Respond professionally and empathetically to guest requests and special needs
• Adapt to changing priorities and guest requirements with flexibility and a positive attitude
• Contribute to a clean, organized, and inclusive work environment that supports team success

Qualifications

• Warm, caring personality with a genuine passion for delivering exceptional guest service
• Proven ability to anticipate and focus attention on guest needs while maintaining professionalism and a welcoming demeanor
• Excellent organizational skills and strong time management abilities
• Meticulous attention to detail and commitment to maintaining high cleanliness standards
• Reliable, punctual, and dependable with a strong work ethic
• Physical stamina and ability to perform manual tasks, including lifting and standing for extended periods
• Clear communication skills and ability to work collaboratively with diverse team members
• Problem-solving mindset with the ability to handle challenges independently and seek support when needed
• Flexibility with scheduling, including availability for varied shifts
• Previous housekeeping or hospitality experience (preferred but not required)
• Ability to follow instructions carefully and adhere to established procedures and safety protocols
• Respectful and inclusive approach to working with guests and colleagues from all backgrounds